banquet - server - oc

1 week ago

Shepparton, Victoria, Australia Seminole Tribe of Florida Full time
Overview

About Seminole Hard Rock Hotel & Casino Hollywood

Seminole Hard Rock Hotel & Casino Hollywood is the flagship casino resort of Hard Rock International, owned by the Seminole Tribe of Florida. This world-renowned entertainment, gaming and hospitality destination unveiled a $1.5 billion expansion on Oct. 24, 2019. New offerings include 638 upscale guestrooms in the first-ever Guitar Hotel, 168 luxury guestrooms and unique swim-up suites in the adjacent Oasis Tower, and 465 newly redesigned guestrooms in Hard Rock Hotel for a combined room count of 1,271 throughout the resort. Additional amenities include a lush, "Bora Bora" style lagoon with private cabanas and butler service; a 42,000 square-foot Rock Spa & Salon; a 13.5-acre recreational water experience for swimming, kayaking and paddle boarding; 19 dining outlets and 20 bars and lounges; an expansive gaming floor with 3,100 slots, 195 table games and a 45-table poker room; 120,000 square feet of premier meeting and convention space; and a 26,000 square-foot retail promenade. The highly anticipated Hard Rock Live entertainment venue with a 7,000-person capacity will showcase A-list entertainers, comedy acts, Broadway performances, sporting events and live broadcast productions. The integrated resort is located on 87 acres of the Hollywood Seminole Reservation along State Road 7 (U.S. Highway 441), and is 10 minutes from Fort Lauderdale/Hollywood International Airport and 30 minutes from downtown Miami and Miami International Airport. For more information, visit us online at www.seminolehardrockhollywood.com.

Responsibilities
  • Sets up banquet meal functions as prescribed by the Banquet Function sheet.
  • Provides prompt and professional service during banquet meal functions, ensuring guest safety in the set-up of the room and in the arrangement and performance of all banquet food service.
  • Performs tableside or buffet food preparation and service as required.
  • Ensures that banquet work station is clean and stocked with all items needed for the banquet function, maintaining a clean and orderly work station at all times.
  • Informs supervisor of any problems and/or guest complaints.
  • Assists other banquet associates when needed.
  • Cleans off all glasses, silver, china, etc. from all dinner tables, reception tables, and buffet tables during and after the function.
  • Completes all banquet server side work.
  • Greets guests as seated and continually monitors guests to ensure that their needs are met.
  • Must wear appropriate uniform and maintain personal cleanliness.
  • If appropriate, serves all alcoholic beverages knowledgeably and in strict compliance with all applicable alcoholic beverage laws.
  • Performs other duties as assigned by management.
Qualifications

High school diploma or equivalent with a minimum of two (2) years of experience preferred.

Work Environment:

  • May be exposed to casino-related environmental factors including second-hand smoke and excessive noise.
  • While performing the duties of this job, the employee is frequently required to stand, walk, use hands to finger, handle, or feel; reach with hands and arms; talk or hear; and taste or smell. The employee must frequently lift and/or move up to 50 pounds. Specific vision abilities required include close, distance, color, and peripheral vision, depth perception, and ability to adjust focus.
  • The work environment characteristics are representative of those an employee encounters while performing the essential functions of this job.
  • The casino environment is hectic, fast-paced, and often crowded and noisy. May be exposed to casino-related environmental factors including second-hand smoke, excessive noise, and constant exposure to the general public.
  • Must be able to communicate effectively with guests in English, specific to position duties and responsibilities.

Closing:

The Tribal Council gives preference in all of its employment practices to Native Americans. First preference in hiring, training, promoting, and in all other aspects of employment is given to members of the Seminole Tribe who meet the job requirements. Second preference is given to members of other federally recognized Native American Tribes who meet the job requirements.

As part of Seminole Gaming's employment process, final candidates will be required to obtain gaming licensure by completing a background check with Seminole Gaming Compliance and Regulations, prior to an offer being extended. These background checks may include, but are not limited to:

  • Credit Check
  • Criminal Background Check
  • Drug Screen

Disclaimer While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change (e.g., emergencies, changes in personnel, workload, rush jobs or technical developments).

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