Chief Operating Officer

2 weeks ago

Sydney, New South Wales, Australia Think & Grow Full time
Overview

We're scaling fast — and need a COO who can keep up.


A high-growth SaaS company in the mobility and sustainability space is looking for a strategic, execution-focused Chief Operating Officer (COO) to build and scale its operational backbone during rapid ARR growth and global expansion. As a key member of the executive team, you'll align performance with strategy, create scalable systems, and free the CEO and CTO to focus on growth and innovation.



Base pay range

A$280,000.00/yr - A$350,000.00/yr


This range is provided by Think & Grow. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.



In this role, you will
  • Build and scale operations to support rapid ARR growth and international expansion
  • Lead finance operations with the VP Finance for accurate, timely reporting and compliance
  • Oversee delivery — PMO, customer success, and service operations — for consistent client outcomes
  • Optimise processes across departments, embedding AI and automation to improve efficiency
  • Implement risk and compliance frameworks
  • Establish company-wide operating rhythms, reporting, and dashboards
  • Drive people operations — onboarding, performance management, HR system integration
  • Manage back-office infrastructure and integrate finance, HR, and project management tools
  • Partner with the CEO on capital strategy, partnerships, and culture; partner with the CTO on product innovation
  • Champion continuous improvement and operational excellence in sustainable fleet management and smart mobility


What you bring
  • 7+ years in operations or delivery leadership roles in SaaS, consulting, or climate/energy-tech scaleups
  • Proven experience mapping and scaling delivery processes across functions (CS, support, PMO), ideally with embedded technology tooling
  • Track record implementing or aligning with risk frameworks such as SOC 2 or ISO 27001
  • Experience scaling systems and processes
  • Strong working knowledge of SaaS metrics, budgeting, compliance, and people systems
  • Bonus: international experience across AU, UK, or North America


Join us to build the systems and teams that will power the next chapter of a purpose-driven company shaping the future of mobility.



Seniority level
  • Mid-Senior level


Employment type
  • Full-time


Job function
  • Management, Manufacturing, and Supply Chain


Industries
  • Software Development, Transportation, Logistics, Supply Chain and Storage, and Business Consulting and Services
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