IT Support Officer

Overview

Salary Range: $81,299 full-time equivalent plus superannuation
Employment Status: Full-time
Eligibility: Australian Citizen or Permanent Resident
Start Date: Negotiable

About St Mary MacKillop College

St Mary MacKillop College is Canberra's largest secondary school, operating across two campuses: Years 7 to 9 at our Padua Campus in Wanniassa, and Years 10 to 12 at our St Peter's Campus in Isabella Plains. As part of the Catholic Archdiocese of Canberra and Goulburn Education Limited (CECG), we are connected to a wider network of 56 Catholic schools and nine Early Learning Centres across the region. Our diverse and talented teaching staff brings a wealth of experience and expertise from many different backgrounds, creating a friendly and supportive environment that enriches learning. We offer a wide range of curriculum options, excellent facilities, and numerous co-curricular opportunities. At MacKillop, we provide staff with pathways to leadership, access to professional learning and wellbeing programs, flexible working arrangements, and support for those transitioning from primary to secondary teaching. We are proud of our inclusive, welcoming community and our strong culture of quality teaching and learning, committed to providing a safe and supportive environment where every student can thrive.

About the Role

The IT Support Officers at St Mary MacKillop College play a crucial role in maintaining the school's digital teaching and learning environment by providing first-line technical support to staff, students, and parents across two campuses. They are responsible for diagnosing and resolving a wide range of IT issues related to hardware, software, and network systems, ensuring minimal disruption to educational activities. In addition to responding to service requests, they manage IT assets, perform installations, upgrades, and preventative maintenance, and document technical procedures and solutions. The role demands strong technical expertise, excellent customer service and communication skills, as well as the ability to prioritise tasks, work under pressure, and contribute to continuous improvement of the IT infrastructure and services within the College.

Benefits and Opportunities

• 24 weeks of paid parental leave (maternity/adoption)
• Up to 14 weeks of paid parental leave (paternity/non-initial primary carer leave)
• Support for professional development and study opportunities
• Access our People Wellbeing Program, Flourish
• Opportunities to transfer to other schools within the Archdiocese across ACT and NSW to support lifestyle choices

Qualifications

• 1 to 3 years of experience in a working IT environment, supporting users with computing devices and accounts
• A computing degree or Certificate IV in a technology discipline is expected
• Working with Vulnerable People (WWVP) and Working with Children's Check (WWCC)
• Driver's License

Application Process

Applicants are required to submit a current resume and a cover letter that addresses the selection criteria as outlined in the Position Description. This position involves working with children. Appointment is subject to satisfactory employment screening for child-related employment in accordance with CECG policy.

CECG is committed to workforce diversity and creating inclusive workplaces. We welcome applications from suitable candidates from all diversity groups to support our system of schools and early learning centres in delivering quality education outcomes for the students in our care.

Additional Information

For further information about the School, please visit our website. Information about the Catholic Archdiocese of Canberra and Goulburn Education Limited (CECG) can be accessed here.

Contacts

Position-specific queries: Please contact Steve Wilde on 02 6209 0100 or via email Steve.Wilde@mackillop.act.edu.au. Application queries: Please contact the Recruitment team on 02 6234 5427 or via email recruitment@cg.catholic.edu.au.

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