Manager, Engagement

Overview

Administrative Grade 8: $126,788.38 to $138,686.63 per annum

'Keeping Our Generations Growing Strong'

Wuchopperen is a Community Controlled Aboriginal Health Organisation providing holistic health care services to the Aboriginal and Torres Strait Islander people of Cairns.

Benefits

Benefits of working with Wuchopperen:

We provide a positive work culture and a diverse and inclusive environment. Our people matter to us, and we are committed to supporting them:

• Competitive Salary + 12% Super + Salary Sacrifice (up to $15,899 for tax free benefits and $2,650 p/a for entertainment benefits).
• 5 weeks annual leave and 15 days personal leave pro rata.
• Commitment to professional development.
• EAP for employees and family members.

About the role

Reporting to the Director Corporate Support, the Manager Engagement & Communications, will be the driving force behind Wuchopperen's voice & visibility. Your mission is to connection, inspire and empower, crafting bold campaigns, building trusted relationships, and amplifying our impact across platforms. You'll lead a passionate team, share strategic messaging, and ensure our communications reflect the strength and spirit of Aboriginal and Torres Strait Islander communities.

Key Focus Areas

• Strategic Communications: Develop and lead a bold, culturally grounded communications strategy that reflects Wuchopperen's values and vision.
• Community Engagement: Build strong, respectful relationships with Aboriginal and Torres Strait Islander communities, ensuring our messaging resonates and empowers.
• Health Promotion: Design and deliver impactful campaigns that improve health outcomes and inspire action across all life stages.
• Brand Leadership: Strengthen Wuchopperen's reputation and visibility through consistent, compelling storytelling across all platforms.
• Team Leadership: Mentor and guide a high-performing communications team, fostering creativity, collaboration, and growth.
• Digital Presence: Elevate our online footprint through smart content strategies, SEO/SEM, and data-driven insights.
• Event Coordination: Plan and execute culturally relevant events that connect, celebrate, and inform the community.
• Stakeholder Relations: Cultivate meaningful partnerships with media, influencers, and sector peers to amplify our voice and impact.

Key responsibilities

• Design, deliver, and evaluate a bold communications and engagement strategy that aligns with Wuchopperen's values and strategic direction.
• Foster genuine relationships with media, influencers, community leaders, and partner organisations to amplify our voice and impact.
• Align communications across diverse programs and stakeholders.
• Create culturally relevant campaigns that promote health, celebrate our people, and elevate Wuchopperen's brand.
• Ensure all messaging is respectful, inclusive, and resonates deeply with Aboriginal and Torres Strait Islander audiences.
• Plan and run events—big and small—that connect, inform, and inspire, ensuring every detail reflects our community and culture.
• Oversee the creation of promotional materials and publications, including the Annual Report, ensuring quality, accuracy, and cultural relevance.
• Guide and support the Communications Coordinator and Communications Officer, fostering growth, creativity, and collaboration.
• Shape compelling narratives through digital, print, and multimedia that inspire community engagement and improve health outcomes.
• Manage content and apply SEO/SEM strategies to ensure Wuchopperen is visible, accessible, and impactful online.
• Provide expert advice to leadership on communication improvements and lead projects that drive continuous quality enhancement.
• Design and coordinate client and staff surveys, analyse feedback, and use insights to inform strategy and improve engagement.

Qualifications and experience

• You'll need a relevant Bachelor level degree qualification (e.g. journalism, marketing, PR, communications) and at least 5 years of industry experience—ideally in a leadership role. Evidence of qualifications is required to be provided prior to the commencement of duty.

Requirements

• While this is mostly an office-based role, you'll occasionally need to help with events and activities that involve physical tasks, so a good level of fitness is important.
• It is a condition of employment in this role for the employee to be vaccinated against measles, mumps, rubella, chickenpox, whooping cough, and hepatitis B.
• It is recommended for the employee to be vaccinated against COVID-19.
• It is a condition of employment that all employees are holders of a current and valid "Blue Card" or "Working with Children Check". This is at your cost. Employment cannot commence or continue if you do not have a "Blue Card" or if your "Blue Card" is withdrawn or is disqualified. A current CPR certificate (or willingness to obtain one within 6 weeks of starting).
• Possession of a valid Queensland C or CA class driver's licence is essential.
• Commitment to work within the principles of Aboriginal and Torres Strait Islander community control and support the leadership development of Aboriginal and Torres Strait Islander staff.
• Confidence using Microsoft Office and a willingness to learn internal client management systems.
• Proof of qualifications is required to be provided prior to the commencement of duty.
• A commitment to adhere to Wuchopperen's policies and procedures.

Applicants who do not address these requirements, will not be considered for shortlisting.

Note: Revised legislation requires applicants to hold a blue card prior to commencement. Refer to Qld Government's Blue Card Services website for more information.

How to apply

To be eligible for interview, applicants must submit a cover letter (no more than two pages), addressing the Core Capabilities and an up-to-date Resume including two referees and complete the screening questions.

For more information contact Frankie, Director, Corporate Support on (07)4080 1034

Wuchopperen is a Child Safe Organisation and the safety, and wellbeing of children is of utmost importance.

Closing date for applications: 5pm on Monday 15 September 2025

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