
Revenue and Billing Officer
3 days ago
Join to apply for the Revenue and Billing Officer role at Southern Cross Care (NSW & ACT)
3 days ago Be among the first 25 applicants
Join to apply for the Revenue and Billing Officer role at Southern Cross Care (NSW & ACT)
Why join us?
We have a long history of providing exceptional care that empowers older people to live a full life. When you join us, you will be provided with not-for-profit salary packaging benefits and the support of an experienced leadership team.
Brief Description
Why join us?
We have a long history of providing exceptional care that empowers older people to live a full life. When you join us, you will be provided with not-for-profit salary packaging benefits and the support of an experienced leadership team.
Southern Cross Benefits
- Salary Packaging ($15,900), plus meal and entertainment benefit package to the value of $2,650
- Heart HQ - our Southern Cross Care (NSW & ACT) People Platform, packed with exclusive retail discounts, and features designed to help you celebrate, connect and succeed
- Fitness Passport - Discounted workplace health and fitness program available to you and your family. Gain full access to nominated gyms, pools, health and leisure centres across NSW & ACT
- Discounted private health insurance
- Wellbeing initiatives such as Reward and Recognition Program, Employee Assistance Program
- Annual leave loading
- Ongoing Training and Development
- Linkedin Training - SCC's Senior Leaders and Support Office teams can access a digital library of over 6000 courses
- Genuine Career Progression Pathways – Buddy Program, New Grad Elevate Program, Study Support
- Referral Bonus Program
Reporting to the Revenue & Billing Team Leader, this role works closely with the broader finance team and internal stakeholders including Facility Managers, Village Managers, Regional Managers, and Operations teams. You'll also engage externally with funding bodies such as the Department of Health and Aged Care, Medicare, NDIS Support Coordinators, solicitors, NSW Civil & Administrative Tribunal, residents, and their representatives to resolve billing inquiries, support compliance, and manage financial communication with empathy and professionalism.
Key Responsibilities Include
- Manage fortnightly billing runs and direct debits for residents and clients
- Process changes to fees and funding arrangements efficiently
- Maintain and update client records in Epicor, ensuring accuracy and completeness
- Issue monthly statements and respond promptly to account enquiries
- Process admissions, departures, and calculate termination refunds in line with regulations
- Ensure billing practices align with Aged Care legislation, prudential standards, and SCC policies
- Maintain strict confidentiality of resident and client data
- Escalate breaches or risks as soon as identified
- Proactively manage collections, payment plans, and overdue accounts
- Follow up on deferred payments or rejections to resolve promptly
- Represent SCC professionally in NCAT hearings and debt collection processes
- Contribute to month-end reconciliations, especially around Medicare payments
- Support automation, system upgrades, and process improvements
- Collaborate on financial reporting accuracy and quality improvement
Education & Experience
- At least 2 years' experience in a billing, accounts receivable, or finance support role
- Demonstrated experience in customer service and account reconciliation
- Experience in aged care, retirement living, home care, or health services (Desirable)
- Familiarity with government funding models (e.g., Medicare, NDIS, ACFI/AN-ACC) (Desirable)
- Debt collection experience and participation in process improvement initiatives (Desirable)
- TAFE or tertiary qualifications in Accounting, Finance, or a related discipline (Desirable)
- Strong understanding of accounts receivable and billing practices
- Excellent written and verbal communication skills, including the ability to explain complex billing concepts clearly and compassionately
- Ability to manage competing priorities while maintaining attention to detail
- High level of discretion and respect for sensitive financial and personal information
About Southern Cross Care (NSW & ACT)
We are a not-for-profit organisation with a mission to empower older people to 'live life to the full'. For the last 50 years our name has been trusted by the community to provide care and support for thousands of people in over 40 locations across NSW and the ACT.
We have a passion for providing the best care with clinical excellence. We offer person-centred care services to meet individual needs and preferences in residential aged care as well as in-home care. At SCC, people are at the heart of everything we do. We support our employees to excel
Join us at SCC NSW & ACT, where your work is not just a job, but a journey filled with opportunities to make a tangible difference in the lives of those we support. Our commitment to diversity and inclusion is unwavering, and we strive to ensure every employee feels valued and heard.
Your growth is our mission. Your wellbeing is our priority. Together, we can create a future that's not only brighter for our clients and residents but also for every member of our team.
SCC is an equal opportunity employer and values inclusion and diversity. All employment is decided on the basis of qualifications, merit, and business need. We are committed to a safe and respectful workplace.Seniority level
- Seniority levelEntry level
- Employment typeFull-time
- Job functionAccounting/Auditing and Finance
- IndustriesHospitals and Health Care
Referrals increase your chances of interviewing at Southern Cross Care (NSW & ACT) by 2x
Sign in to set job alerts for "Billing Administrator" roles.Accounts Receivable / Billing SpecialistMacquarie Park, New South Wales, Australia 5 days ago
North Sydney, New South Wales, Australia A$75,000.00-A$80,000.00 6 days ago
North Ryde, New South Wales, Australia 4 weeks ago
Sydney, New South Wales, Australia 1 month ago
North Sydney, New South Wales, Australia 6 days ago
Sutherland, New South Wales, Australia A$75,000.00-A$85,000.00 6 days ago
Revenue and Billing Officer, HCS - 6mth ContractMacquarie Park, New South Wales, Australia 2 weeks ago
Sydney, New South Wales, Australia 2 weeks ago
St Leonards, New South Wales, Australia 6 days ago
Sydney, New South Wales, Australia A$55.00-A$65.00 2 weeks ago
Sydney, New South Wales, Australia A$100,000.00-A$130,000.00 4 weeks ago
Castle Hill, New South Wales, Australia A$120,000.00-A$140,000.00 3 weeks ago
Sydney, New South Wales, Australia 5 months ago
Administration Positions - Immediate StartsSydney, New South Wales, Australia 2 weeks ago
Harris Park, New South Wales, Australia 3 weeks ago
Sydney, New South Wales, Australia 23 hours ago
Administration Officer - Non Clinical AssessorSt Leonards, New South Wales, Australia 20 hours ago
Administration Officer- Geriatrician to GPSydney, New South Wales, Australia A$80,000.00-A$90,000.00 2 days ago
Sydney, New South Wales, Australia 21 hours ago
Board & Governance Administrator | ASX Listed Firm | $120-125k packageSydney, New South Wales, Australia A$105,000.00-A$115,000.00 2 weeks ago
Parramatta, New South Wales, Australia 3 months ago
North Sydney, New South Wales, Australia 3 weeks ago
Sydney, New South Wales, Australia 21 hours ago
Administration Officer- Geriatrician to GPSt Leonards, New South Wales, Australia 1 week ago
We're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr-
Revenue Billing Audit Officer
2 weeks ago
Sydney, New South Wales, Australia NSW Health Full timeEmployment Type: Temporary Full Time up to June 2026 with potential availability of ongoing employment Position Classification: Administration Officer Level 3 Remuneration:$68,338.79 - $70,468.72 per annum plus superannuation Hours Per Week:38 Requisition ID: REQ594973 Location: St George Hospital Applications close: 17th August 2025 - 11:59pm About the...
-
Revenue Billing Audit Officer
5 days ago
Sydney, New South Wales, Australia NSW Health Pathology Full timeJoin to apply for the Revenue Billing Audit Officer role at NSW Health Pathology1 day ago Be among the first 25 applicantsJoin to apply for the Revenue Billing Audit Officer role at NSW Health PathologyEmployment Type: Temporary Full Time up to June 2026 with potential availability of ongoing employmentPosition Classification: Administration Officer Level...
-
Revenue and Billing Analyst
2 weeks ago
Sydney, New South Wales, Australia DroneShield Full time $90,000 - $120,000 per yearAbout the roleThe company is looking to recruit a motivated and detail-oriented individual to join our finance team in the role of Revenue and Billing Analyst. Reporting to the Financial Controller, this position will support key aspects of revenue recognition, billing, reporting, and financial operations, while also playing a supporting role in the...
-
Revenue And Billing Analyst
2 days ago
Sydney, New South Wales, Australia DroneShield Limited Full timeWork with cutting edge technology, making the world a safer and more secure place.Drone Shield (ASX: DRO) offers an opportunity to solve some of world's most challenging technical problems in the Electronic Warfare, Artificial Intelligence and Machine Learning, RF sensing, Sensor Fusion and distributed systems.Working with high profile customers across...
-
Revenue and Billing Analyst
4 weeks ago
Sydney, New South Wales, Australia DroneShield Limited Full timeWork with cutting edge technology, making the world a safer and more secure place. DroneShield (ASX:DRO) offers an opportunity to solve some of world's most challenging technical problems in the Electronic Warfare, Artificial Intelligence and Machine Learning, RF sensing, Sensor Fusion and distributed systems. Working with high profile customers across...
-
Revenue and Billing Analyst
4 weeks ago
Sydney, New South Wales, Australia DroneShield Limited Full timeWork with cutting edge technology, making the world a safer and more secure place. DroneShield (ASX:DRO) offers an opportunity to solve some of world's most challenging technical problems in the Electronic Warfare, Artificial Intelligence and Machine Learning, RF sensing, Sensor Fusion and distributed systems. Working with high profile customers across...
-
Revenue And Billing Analyst
5 days ago
Sydney, New South Wales, Australia Droneshield Limited Full timeWork with cutting edge technology, making the world a safer and more secure place.DroneShield (ASX:DRO) offers an opportunity to solve some of world's most challenging technical problems in the Electronic Warfare, Artificial Intelligence and Machine Learning, RF sensing, Sensor Fusion and distributed systems.Working with high profile customers across...
-
Revenue And Billing Analyst
5 days ago
Sydney, New South Wales, Australia Droneshield Limited Full timeWork with cutting edge technology, making the world a safer and more secure place.DroneShield (ASX:DRO) offers an opportunity to solve some of world's most challenging technical problems in the Electronic Warfare, Artificial Intelligence and Machine Learning, RF sensing, Sensor Fusion and distributed systems.Working with high profile customers across...
-
High Salary Revenue and Billing Analyst
5 days ago
Sydney, New South Wales, Australia DroneShield Limited Full timeWork with cutting edge technology, making the world a safer and more secure place. DroneShield (ASX:DRO) offers an opportunity to solve some of world's most challenging technical problems in the Electronic Warfare, Artificial Intelligence and Machine Learning, RF sensing, Sensor Fusion and distributed systems. Working with high profile customers across...
-
Revenue Compliance Officer
3 days ago
Sydney, New South Wales, Australia beBeeBilling Full time $68,338 - $70,468Job Description:We are seeking a detail-oriented Revenue Billing Specialist to join our team. In this crucial role, you will be responsible for reviewing and auditing pathology request forms to ensure they meet Medicare and Ministry of Health billing standards.This role focuses on maximising revenue by verifying that all required information is accurately...