Customer Sales Consultant

4 weeks ago

Geelong, Victoria, Australia James Frizelle's Automotive Group Full time

Peter Warren Automotive Holdings is one of Australia's largest multi-franchise automotive dealer groups. We have expanded across Southwest Sydney, Sydney's North Shore, Regional NSW, Northern NSW, and throughout Southeast Queensland and Victoria.

About the Company

We cover all aspects of vehicle ownership with some of the finest vehicle brands in the world. With 2400 employees across QLD, NSW and VIC, we are focused on growing and developing a career path for all our people.

About the Role

Multiple full time positions available as a Customer Sales Consultant to assisting with all online and phone sales enquiries. These positions are based at Warwick Farm.

The role will involve the following:

  • Action inbound internet and phone leads within reasonable time frames.
  • Act as the first point of contact with our customer, while providing exceptional customer service and understanding our customer's needs.
  • Follow up and frequent communication with your customer where necessary.
  • Use of CRM systems to enter customer details and pass enquiries to respective sales departments.
  • Build and maintain relationships with departments across multiple franchises, locations and areas of the business.
About You

To succeed in this role you should have:

  • A desire to meet objectives and reach new heights.
  • The ability to multi-task in a fast pace environment.
  • Experience handling high volumes of customer enquiries and targets.
  • Exceptional communication skills and telephone manner.
  • Strong computer literacy including internet and social media.
  • A positive attitude.
  • The capability of working independently but also able to work effectively within a team.
  • Availability to work weekends, public holidays on a rotating roster.
Benefits

We offer:

  • An Employee Assistance Program (EAP).
  • Exclusive discounts with our Samsung Partnership Program.
  • Discounted Gym memberships.
  • Training Pathway and Growth opportunities provided.
  • A supportive environment with ongoing feedback and guidance to ensure you succeed.

If you think this role is right for you, please apply today by completing our online application.

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