Career Coach

Career Coach - Inclusive Employment Australia (IEA)

Join to apply for the Career Coach - Inclusive Employment Australia (IEA) role at Royal Rehab Group.

About Us

Breakthru is delivering the Inclusive Employment Australia (IEA) program across New South Wales and Queensland. You'll be part of Breakthru, backed by Royal Rehab Group, a not-for-profit with over 125 years of experience delivering life-changing disability and rehabilitation services.

About the Role

Breakthru is selected by the Department of Social Services to deliver the IEA program across key regions in New South Wales and Queensland. As a Career Coach, you'll support individuals with disability, injury or health conditions as they prepare for a meaningful career. You'll guide them through the job-readiness journey—from first conversation to job application and interview preparation—helping them build confidence, develop skills, and achieve career goals.

Key Responsibilities

• Work closely with clients to plan their next career steps and support them in finding the right job.
• Build strong relationships to understand each client's goals, strengths, and support needs.
• Provide tailored coaching and regular check-ins to maintain motivation and progress.
• Connect participants with upskilling opportunities, hands-on experience, and group-based activities.
• Collaborate with employers and community services to open pathways to employment and training.
• Meet or exceed internal and external performance benchmarks.
• Champion Breakthru's values of inclusion, empowerment, and person-centred practice.

About You

You bring empathy, energy and a strong drive to make a difference. With experience, or a genuine passion, for employment services. You're confident supporting people, building trust and guiding them toward meaningful and sustainable careers. You're outcomes-focused, highly organised, and thrive in a fast-paced, people-first environment. You love getting to know each client's unique strengths, goals and challenges so you can coach them effectively and build their confidence for their next career. You enjoy engaging with employers; understanding their business needs so you can prepare candidates who are the right fit. Your strong relationship-building skills allow you to connect with both clients and employers alike. You're proactive, professional, and detail-oriented, always maintaining accurate records and upholding a high standard of service. Above all, you lead with integrity, empathy, and a commitment to inclusive, person-centred support.

Essential Criteria

• Qualifications in Employment or Human Services (e.g., Mental Health, Psychology, Social Work) – desirable
• Experience in employment services and supporting people with disability, injury, or health conditions
• Proven ability to meet KPIs and create client-focused employment and skills plans
• Confident in marketing clients to employers and facilitating group programs
• Strong communication, problem-solving, and stakeholder engagement skills
• Knowledge of disability legislation, support strategies, and labour market trends
• Current Driver's License - essential

Your Royal Rewards

• Salary Packaging: Package up to $15,900 of your pre-tax income and boost your take-home pay
• Meals & Accommodation: Package up to $2,650 for dining and holidays expenses
• Wellbeing Days: 5 extra leave days to recharge
• Maxxia Rewards: enjoy a huge range of discounts through our salary packaging partner
• Fitness Passport: Discounted access to gym and aquatic centres
• Health Insurance: Exclusive HCF discounts
• Portable Long Service Leave: Access to portable long service leave for eligible candidates
• Career Growth: Genuine opportunities for growth and career development
• EAP Support: Free, confidential counselling and wellbeing support

Diversity and Inclusion

We know our diversity makes Breakthru a great place to work, and we are committed to building an inclusive workplace that reflects the people we serve. We encourage applications from all members of our community, including People with Disability, First Nations peoples, LGBTIQA+ people, and those from Culturally and Linguistically Diverse backgrounds. We are committed to creating an inclusive and accessible environment. If you require adjustments to participate in the recruitment process, please contact talentacquisition@royalrehab.com.au. We welcome the opportunity to discuss any workplace adjustments during the interview process.

What's Next

If this sounds like the perfect role for you, address the essential criteria in your cover letter and APPLY NOW. Please note, only applicants who address the essential criteria will be considered.

Visit our Breakthru Careers Page for more information: www.royalrehabgroup.com.au/careers/

The successful applicant will be required to undergo pre-employment checks including a current criminal record check, Working with Children Check, NDIS Worker Screening Clearance, employment history, driver's license and referee checks.

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