Client Advisor

4 weeks ago

Sydney, New South Wales, Australia Cullen Jewellery Full time

Founded by Jordan Cullen in 2018, Cullen Jewellery is an ethical fine jewellery brand focused on exceptional human experiences. As a digital-first business, we blend traditional craftsmanship with modern technology, using the best materials to create timeless pieces.

We're committed to the environment, crafting every piece with sustainability in mind. Our lab grown diamonds are 100% carbon neutral, and we invest in replanting landscapes and supporting communities globally.

About the position:

As a Client Advisor, you will provide bespoke and informative consultations to clients, helping them discover or design their dream pieces, whether in person or through online consultations. This is a part-time, permanent position at our beautiful showroom in the Sydney CBD working on Mondays, Thursdays, Fridays and Saturdays.

If you already have a passion for jewellery, or simply love working with people and are keen to learn all about jewellery and diamonds, we'd love to hear from you

Key Responsibilities include:

  • Through in-person and online consultations, you'll be assisting clients in selecting jewellery, offering personalised advice and education, guiding them through the customisation process, and preparing independent custom quotes; and
  • Coordinate aftercare services consultations including resizing, repairs, and lifetime warranty claims, with a fast turnaround and high client satisfaction
  • Promoting Cullen Jewellery's commitment to ethical practices and community initiatives
  • Participating in the daily setup and opening of the showroom, and ensuring the cleanliness of consultation desks and other showroom areas.
  • Completing ad-hoc tasks such as stock takes, changing product displays, and managing postage tasks as required

What are we seeking?

  • Proven experience in a sales or customer service role, ideally within the premium jewellery or retail industry;
  • High attention to detail and commitment to providing exceptional client experiences
  • Strong organisational and time management abilities, with the ability to work flexibly and adapt to changing priorities and processes;
  • Ability to work effectively as part of a team to achieve common goals;
  • The right to work in Australia; and
  • Capacity to work on a Monday, Thursday, Friday and Saturday roster consistently.

What we offer:

In addition to a competitive remuneration package, and the ability to work in a beautiful office location in the heart of Sydney, we offer all our team members with a range of benefits including:

  • A supportive and collaborative work environment;
  • An Employee Assistance Program for you and a family member to utilise;
  • Generous staff and family / friend discounts;
  • Team events and initiatives included as part of our wellbeing program;
  • Paid volunteer leave, and sponsorship of a child in South East Asia/Africa under your name;
  • The opportunity to join a growing company with a global presence - you really can take your career anywhere

If this part-time opportunity sounds like your next challenge, complete your application by clicking on the apply now button and we will be in touch.

Agencies, thanks for thinking of us - but we have this one covered

#J-18808-Ljbffr

  • Senior Client Advisor/ Client Advisor

    3 days ago

    Sydney, New South Wales, Australia Burberry Full time

    INTRODUCTIONAt Burberry, we believe creativity opens spaces.Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities.This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today.We aim to provide an...

  • Client Advisor

    3 days ago

    Sydney, New South Wales, Australia Burberry Full time

    Select how often (in days) to receive an alert:Department: RETAIL OFFLINECity: SydneyLocation: SGINTRODUCTIONJOB PURPOSEThe Client Advisor builds relationships with Burberry's new and existing clients, delivering a personalised and elevated experience with commercial success.Reporting to the store management, the Client advisor will inspire our clients by...

  • Senior Client Advisor/ Client Advisor

    2 weeks ago

    Sydney, New South Wales, Australia Burberry Full time

    INTRODUCTIONAt Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today. We aim to provide an...

  • Senior Client Advisor/ Client Advisor

    3 weeks ago

    Sydney, New South Wales, Australia Burberry Full time

    INTRODUCTIONAt Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today. We aim to provide an...

  • Client Advisor

    3 days ago

    Sydney, New South Wales, Australia Burberry Full time

    Select how often (in days) to receive an alert:Department: RETAIL OFFLINECity: SydneyLocation: SGINTRODUCTIONJOB PURPOSEThe Client Advisor builds relationships with Burberry's new and existing clients, delivering a personalised and elevated experience with commercial success.Reporting to the store management, the Client advisor will inspire our clients by...

  • Senior Client Advisor/ Client Advisor

    3 days ago

    Sydney, New South Wales, Australia Burberry Full time $60,000 - $80,000 per year

    INTRODUCTION At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today.   We aim to...

  • Client Advisor

    4 days ago

    Sydney, New South Wales, Australia Louis Vuitton Full time

    Join to apply for the Client Advisor - Sydney role at Louis VuittonJoin to apply for the Client Advisor - Sydney role at Louis VuittonAbout The JobJoin our passionate Maison retail team and become a true storyteller, sharing the magic of Louis Vuitton with every client. Drive store success by building lasting relationships and providing exceptional,...

  • Senior Client Advisor

    3 weeks ago

    Sydney, New South Wales, Australia Tiffany & Co. Full time

    Join to apply for the Senior Client Advisor | Full Time | Bondi Junction role at Tiffany & Co.1 week ago Be among the first 25 applicants Join to apply for the Senior Client Advisor | Full Time | Bondi Junction role at Tiffany & Co.Get AI-powered advice on this job and more exclusive features.About the role: Since 1837, the masterpieces of Tiffany & Co.have...

  • Senior Client Advisor

    2 weeks ago

    Sydney, New South Wales, Australia Tiffany & Co. Full time

    Join to apply for the Senior Client Advisor | Full Time | Bondi Junction role at Tiffany & Co.1 week ago Be among the first 25 applicantsJoin to apply for the Senior Client Advisor | Full Time | Bondi Junction role at Tiffany & Co.Get AI-powered advice on this job and more exclusive features.About the role:Since 1837, the masterpieces of Tiffany & Co. have...

  • Senior Client Advisor

    3 days ago

    Sydney, New South Wales, Australia Burberry Full time US$80,000 - US$120,000 per year

    INTRODUCTION At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today.   We aim to...