Telstra Retail: Part Time Customer Service

4 weeks ago

Coffs Harbour, New South Wales, Australia Telstra Corporation Part time

Telstra Retail: Part Time Customer Service & Sales Consultant COFFS HARBOUR

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Location: Telstra Store Coffs Harbour

Employment Type: Permanent, Part-time

Closing Date: 12 Aug 2025, 11:59pm

Job Title: Customer Service & Sales Consultant

Job Summary

As a Retail Sales Consultant, you are passionate about delivering exceptional customer service. You will provide an outstanding in-store experience, helping customers find the products and services that enhance their telecommunications experience.

Job Description

Join Telstra, an iconic Australian brand with a global presence. Our purpose is to build a connected future where everyone can thrive. Working in our Coffs Harbour store, you'll be part of a target-driven team focused on the latest technology and gadgets, helping customers connect faster, better, and smarter.

What We Offer
  • Performance-based commission, with your first 2 months guaranteed
  • 30% off Telstra services
  • Ongoing training and development
  • Telstra SIM card
  • Exclusive discounts across 240 brands
  • 16 weeks paid parental leave for primary and secondary carers
Key Responsibilities

Support customers with tailored solutions, promote our latest tech, and achieve sales targets through consultative service and product knowledge.

About You
  • Ability to connect with diverse customers
  • Quick learner with a proactive attitude
  • Driven to meet and exceed sales KPIs
  • Experience in customer-facing roles
  • Thrives in a fast-paced retail environment
Application Process

After submitting your application, you'll complete an assessment via HireVue. Keep an eye out for their email to proceed.

Our Commitment to Diversity

We value diversity and inclusion, welcoming applicants from all backgrounds. We support flexible work arrangements and encourage sharing pronouns and accessibility needs during the recruitment process.

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