Administration Officer

Administration Officer (Lvl 2) - Patient Inquiry Officer - Perm FT

NSW Health Mount Pritchard, New South Wales, Australia

Administration Officer (Lvl 2) - Patient Inquiry Officer - Perm FT

NSW Health Mount Pritchard, New South Wales, Australia

2 days ago Be among the first 25 applicants

Employment Type: Permanent Full Time

Location: Liverpool Hospital

Position Classification: Administration Officer Level 2

Remuneration: $64,046.06 - $66,170.25 per annum

Requisition ID: REQ587275

Application Close Date: 20/07/2025

Interview Date Range: 23/07/2025 - 30/07/2025

Contact Details: Jamie Wheeler – 02 8738 3856| jamie.wheeler@health.nsw.gov.au

About The Opportunity

Bring your passion for people and precision to a dynamic role at the front line of patient care. We're looking for a motivated and professional Administration Officer to join our fast-paced hospital team.

You'll be the first point of contact for patients and visitors, providing guidance, managing admissions, updating patient records, and supporting clinical staff to ensure seamless service delivery.

If you thrive in a busy environment, pride yourself on your communication skills, and have a sharp eye for detail—this is your opportunity to make a real impact every day.

What You'll Be Doing

To provide a high standard of customer service to clients, visitors and the general public seeking directions and information.

This position will provide a range of administrative support services to enable the whole team to achieve their objectives in a timely, reliable, patient focused and effective manner.

Where You'll Be Working

Liverpool Hospital, founded in 1813, is the major health service for south-western Sydney, providing services to the local government area of Liverpool City Council as well as district services to residents and visitors in the area. It also provides a range of state-wide services in areas such as critical care and trauma, neonatal intensive care and brain injury rehabilitation.

The Hospital provides a health service of international standing, with 23 operating theatres, capacity for 877 beds, diagnostic and imaging services, emergency and trauma care, maternity, paediatric, cancer care, mental health, ambulatory care, allied health and medical and surgical services from birth to aged care.

Liverpool Hospital is currently undergoing a major redevelopment. The $790 million Liverpool Health and Academic Precinct (LHAP) project will provide enhanced facilities and an increased capacity to meet future significant population growth for South Western Sydney.

Liverpool Hospital is a principal referral and teaching Hospital of the UNSW Sydney and the Western Sydney University and also welcome students from over 20 universities and colleges.

Located in the heart of Liverpool City, the hospital is close to public transport, shopping centres and eateries.

How To Apply

To be considered for this position, please ensure you address the below questions as thoroughly as possible. View our application guide for information on how to respond to criteria and improve your application.

Please elaborate on how your skills and experiences align with the role requirements, and highlight what you will bring to add value to Liverpool Hospital. Share the main reasons for your application for this role and tell us what aspects of joining the department that motivates you?

Need more information?

Click here for the Position Description Find out more about applying for this position

Additional Information

Salary Packaging

South Western Sydney Local Health District employees are able to enjoy the benefits of salary packing. Visit Smart Salary for more details.

Health & Fitness

South Western Sydney Local Health District employees receive discounted Gym Membership/Corporate Wellbeing Programs, including Fitness Passport.

Transforming Your Experience

Transforming Your Experience (TYE) is SWSLHDs key strategy to always positively transform your, our patients, our consumers, our staffs and our communities experiences across our organisation and services. Our vision is that our care is always safe, high quality and personalised and all our staff are supported and empowered to achieve their full potential. SWSLHD upholds the CORE Values – Collaboration, Openness, Respect and Empowerment.

To be eligible for permanent appointment to a position in NSW Health, you must have an Australian citizenship or permanent Australian residency.

At South Western Sydney Local Health District we are proud to be an equal opportunity employer, where we don't just accept differences but we honour and support it. Committed to providing a working environment that thrives and values diversity, we encourage people of Aboriginal and/or Torres Strait Islander background, people with a disability and people from the LGBTQI+ community to apply.

SWSLHD is committed to driving a child safe culture that upholds children and young people's rights. We strive to ensure children and young people feel safe, supported and included in their care. Existing staff of SWSLHD and those seeking employment are required to take the safety, welfare and wellbeing of children and young people seriously while taking action to keep them safe from harm and abuse.

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Seniority level

• Seniority levelEntry level

Employment type

• Employment typeFull-time

Job function

• Job functionAdministrative
• IndustriesHospitals and Health Care

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