Head of Residential Aged Care

3 weeks ago

Melbourne, Victoria, Australia Respect Group Limited Full time

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Senior Leadership – Strategic Impact – Operational Excellence

Join one of Australia's fastest growing aged care providers with a management eNPS of 92 and strong career opportunities. We are seeking a hands-on Head of Residential Aged Care to lead 39 facilities across regional Australia.

Our mission is to provide exceptional care to older people in regional Australia, and we're looking for a top-tier leader to join our operations team. As Head of Residential Aged Care, you will be fully responsible for driving operational performance on a large scale, empowering your team to deliver the highest standard of care while achieving financial business objectives. This is a fast-paced environment where you will play a crucial role in shaping our company's success and ensuring the success of every facility.

If you have a proven track record of leading large teams and a passion for operational excellence within the aged care sector, we want to hear from you. Come be a part of our journey and help us continue to redefine what high-quality care looks like.

The opportunity
Reporting to the Chief Operating Officer, the Head of Residential Aged Care will:

  • Ensure safe, consumer-directed care that meets all accreditation and quality standards
  • Drive continuous improvement for resident outcomes and experiences
  • Lead, mentor and support managers to build a positive culture, accountability and high performance
  • Improve morale, attraction, retention and development of staff across all homes
  • Drive the financial performance of the residential division ensuring targets and consistency are met across all aged care facilities

About you
This role requires a highly experienced leader with exceptional commercial and clinical insight who brings:

  • Proven experience overseeing residential aged care operations across a large number of sites
  • Strong knowledge of Australian aged care standards, accreditation and compliance requirements
  • A commitment to delivering safe, consumer-directed care and consistently high-quality outcomes
  • The ability to lead, mentor and hold managers accountable while fostering a positive workplace culture
  • Financial acumen with a record of achieving operational and budgetary targets
  • A strategic mindset with a focus on continuous improvement and sustainable growth
  • Excellent communication and stakeholder management skills

Why work with Respect
At Respect, we do things differently. We are not-for-profit, every dollar goes back into our services. We are values-led, integrity and care sit at the heart of what we do. We are expanding, the work you do will have real scale and purpose.

You will join an organisation where your leadership can directly improve lives of older Australians and where innovation and excellence are not just encouraged but expected.

Ready to lead with purpose and help shape the future of aged care in Regional Australia?

Apply now with your resume and a cover letter outlining your motivation and suitability for the role.

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