General Manager Operations

2 weeks ago


Frankston, Australia Frankston Football Club Full time

Do you have a strong sense of community?

The Frankston Football Club is recruiting for a new position, General Manager – Operations, to lead the club's day-to-day administration and to drive the growth of our most important business unit, Functions by the Bay.

The successful candidate will have experience operating in a small business or community organisation, where it is essential to be an all-rounder. No task is too big or too small.

The skills and experience you will need include stakeholder engagement, staff and volunteer management, business transformation and some level of budget management. Experience in a functions, venues and/or events business is desirable.

Position Title: General Manager Operations

Usual Work Location: Kinetic Stadium, Plowman Place, Frankston

Reports to: Board

Salary: $90,000 total remuneration package including superannuation. Ongoing Employment Agreement.

Usual Hours of Work: Full-time, including weekend work for matchdays and functions (time-in-lieu arrangements apply)

All enquiries about the role can be directed to the Secretary, Jonathan Reichwald via email secretary@frankstonfc.com.au

Organisation Objectives

  1. Sustained financial viability.
  2. Community connection, leadership and inclusion.

Position Objectives

  1. Effectively manage all aspects of home match days/nights.
  2. Enhance the performance of the Functions by the Bay business unit.
  3. Effectively manage the organisation's general operations and contribute to a positive culture.
  4. Ensure productive two-way relationships with governments, the Australian Football League, Frankston City Council and other key stakeholders.
  5. Ensure the smooth day-to-day administration of the Club.
  6. Manage and build the capacity and capability of the Club's administration and operations, including its staff and volunteers.
  7. Enhance the Club's standing in the community.
  8. Contribute to a cohesive organisational culture by effectively managing the Club's administration and operations.

Key Accountabilities

  1. Manage the club's general operations, including home matches, in a professional, efficient and compliant manner.
  2. Oversee the efficient and effective operations of the Functions by the Bay business unit.
  3. Support the Club's relationships with key stakeholders and communities including (but not limited to) club members, Frankston City Council, Australian Football League, local leagues, Coates Talent League, local MPs, relevant State and Federal Government Ministers and officials.
  4. Work with the Accounts and Administration Officer to ensure the club is operating in a financially sustainable manner.
  5. Manage the Club's volunteer base.
  6. Assist with the Club's marketing and communications functions.
  7. Communicate regularly with the Board Executive on the status and performance of the Club's operations, including any recommendations for improvements.
  8. Development and implement all lawful and reasonable directions of the Board.

Key Selection Criteria

  1. Experience in a corporate, community or sporting organisation, including management of staff and volunteers.
  2. Well-developed communication and relationship-building skills, with experience developing stakeholder relations strategies.
  3. Proven ability to negotiate, influence and gain consensus with key stakeholders is critical (such as governments and the AFL).
  4. Demonstrated ability to build and implement strong administrative processes.
  5. Proven ability to work constructively with a board in a large member-based organisation.

Desired qualifications

A relevant tertiary degree would be well regarded.

About the Frankston Football Club

Located at Kinetic Stadium (Frankston Park) for over a century, the Frankston Football Club (Club) is the region's only semi-elite Australian rules football club, which draws significant community patronage and media attention, including free-to-air television broadcasting of matches.

The Frankston Football Club continues to be fiercely independent, as a standalone club, which has never sought to affiliate with an Australian Football League club.

The Club currently fields two teams, its men's program in the Victorian Football League (VFL), and its women's program in the Mornington Peninsula Football Netball League (MPFNL).

The Club has worked tirelessly to create a culture and environment which embraces its community and invokes pride – a significant and rapid achievement given the many challenges faced in recent years.

Alongside football operations, a key business unit of the Club is Functions by the Bay, which offers adaptable function space and services for hire. The rapid growth of the business is critical to the Club's long-term financial viability.

All applicants may be subject to the following pre-employment checks:

  1. Qualification Check (where a mandatory qualification is required).
  2. Declaration of private interests.

The position has the following inherent requirement level of intrinsic risk:

  1. Contact with community members (high)
  2. Access to confidential information (high)

Health and safety requirements

You may be required to undertake relevant medical and other safety compliance requirements that relate to any risks associated with this role. The occupational health and safety requirements of this position include, but are not limited to activities involving:

  1. Sedentary desk work
  2. Some low-level lifting of stock and equipment

Performance and Conduct

The position will be subject to:

  1. an executed agreement containing conditions of the engagement;
  2. the Constitution of the Frankston Football Club; and
  3. the Frankston Football Club Code of Conduct.
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