SST Case Worker

About The Role

This role focuses on supporting individuals and families at risk of homelessness to secure safe, long-term housing. Build resilience, connect clients with community resources and provide culturally sensitive service, including for people from diverse backgrounds.

Key Responsibilities

New Horizons are seeking a passionate Full-time SST Case Worker (within our Supporting and Securing Tenancies program) to join our Coffs Harbour team.

In this role you will be oversee and be responsible for;

• Managing a case load and support our customers with securing and sustaining tenancies.
• Provide information, advice and advocacy to customers utilising a person-centered approach
• Develop and review case plan to reflect customer's need and preference
• Partnering with local services to deliver the program
• Partnering with community corrections to identify suitable participants for sustainable tenancy support programs and assist tenants in successfully achieving broader non-housing related outcomes.
• Increased linkages, referrals and access to services—including mental health, drug and alcohol, financial counselling and community support services
• Enhanced psychological wellbeing and mental health; for example, self-esteem, happiness, self-confidence, and a sense of security, safety and control
• Passion to assist vulnerable people to be housed is required
• Must have the capacity to lift 10 Kilograms unassisted, in order to support customer needs

What You Will Bring To The Role

• Relevant Qualifications in Disability, Mental Health, Social Welfare and/or similar
• Strong stakeholder communication skills
• Capacity to lift 10 Kilograms unassisted, in order to support customer needs
• Valid Australian Driver's License
• Willingness to obtain an Australian Federal Police Check, WWCC, and an NDIS Worker Screening check

Why join New Horizons and the amazing benefits we offer?

• Salary packaging options that reduce your taxable income and increase your take-home pay Up to $15,900 for general living expenses and $2.6K meal & entertainment & Novated Leasing.
• Monthly RDOs in addition to annual leave (Fulltime - employees only)
• Fitness Passport – Discounted gym membership
• Employee Assistance Program (EAP) for employees and family members.

At New Horizons, we are passionate about creating a unified organisation where our teams work seamlessly together to deliver exceptional service that enhances the lives of our customers while at the same time improving employee experience and career development opportunities. We align our work with our organisation's values - fostering a culture of collaboration, trust, and accountability. As part of our team, you'll be empowered to take initiative and use your talents to improve the lives of our customers. Together, we are a community committed to transforming lives through our services, embracing challenges with creativity and adaptability for lasting positive impact.

How To Apply

Please apply via the link now – our application process is mobile friendly.

For related queries or questions please feel free to contact the recruitment team on recruit@newhorizons.net.au

Important: New Horizons is an equal Opportunity Employer, and our people represent the community which we service. We invite all the applicants to apply, including First Nations People, and people from diverse social, cultural and gender backgrounds. Due to the specific support needs of the customer base and the inherent program requirements, there is a genuine occupational requirement for female applicants to apply, under the exception clause of the NSW Anti-Discrimination Act 1977 – Section 31.

New Horizons values diversity and encourages applications from people from all walks of Life. Our vision is to see happy inclusive communities work together in collaborative and inclusive ways to create opportunity and improve quality of life. Our workforce proudly reflects the local communities we connect with and support. New Horizons acknowledges all aboriginal and Torres Strait Islander peoples as the traditional custodians of the land.

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