SST Case Worker

 SST Case Worker

Make a real difference by helping individuals and
families at risk of homelessness secure safe, sustainable housing

About the Role
This role focuses on supporting individuals and families at
risk of homelessness to secure safe, long-term housing. Build resilience,
connect clients with community resources and provide culturally sensitive
service, including for people from diverse backgrounds

Key Responsibilities

New Horizons are seeking a passionate Full-time SST
Case Worker (within our Supporting and Securing Tenancies program) to join
our Coffs Harbour team. 
In this role you will be oversee and be responsible for;

1. Managing a case load and support our customers with securing and sustaining tenancies.
2. Provide information, advice and advocacy to customers utilising a person-centered approach
3. Develop and review case plan to reflect customer's need and preference
4. Partnering with local services to deliver the program
5. Partnering with community corrections to identify suitable participants for sustainable tenancy support programs and assist tenants in successfully achieving broader non-housing related outcomes.
6. Increased linkages, referrals and access to services—including mental health, drug and alcohol, financial counselling and community support services
7. Enhanced psychological wellbeing and mental health; for example, self-esteem, happiness, self-confidence, and a sense of security, safety and control
8. Passion to assist vulnerable people to be housed is required
9. Must have the capacity to lift 10 Kilograms unassisted, in order to support customer needs

What you will bring to the role:

1. Relevant Qualifications in Disability, Mental Health, Social Welfare and/or similar
2. Strong stakeholder communication skills
3. Capacity to lift 10 Kilograms unassisted, in order to support customer needs
4. Valid Australian Driver's License
5. Willingness to obtain an Australian Federal Police Check, WWCC, and an NDIS Worker Screening check

Why join New Horizons and amazing benefits we offer?
1. Salary packaging options that reduce your taxable income
and increase your take-home pay Up to $15,900 for general living expenses and $2.6K meal & entertainment &
Novated Leasing.
2. Monthly RDO's in addition to
annual leave (Fulltime - employees only)
3. Fitness Passport – Discounted gym membership
4. Employee Assistance Program (EAP)
for employees and family members.

At New Horizons, we are passionate about creating a unified
organisation where our teams work seamlessly together to deliver exceptional
service that enhances the lives of our customers while at the same time
improving employee experience and career development opportunities. We align
our work with our organisation's values - fostering a culture
of collaboration, trust, and accountability. As part of our team, you'll
be empowered to take initiative and use your talents to improve the lives of
our customers. Together, we are a community committed to transforming lives
through our services, embracing challenges with creativity and adaptability for
lasting positive impact.

How to Apply

Please apply via the link now – our application process is
mobile friendly.
For related queries or questions please feel free to contact
the recruitment team on

IMPORTANT: New Horizons is an equal Opportunity Employer, and
our people represent the community which we service. We invite all the
applicants to apply, including First Nations People, and people from diverse
social, cultural and gender backgrounds. Due to the specific support needs of
the customer base and the inherent program requirements, there is a genuine
occupational requirement for female applicants to apply, under the exception
clause of the NSW Anti-Discrimination Act 1977 – Section 31.

New Horizons values diversity and encourages
applications from people from all walks of Life. Our vision is to see happy
inclusive communities work together in collaborative and inclusive ways to
create opportunity and improve quality of life. Our workforce proudly reflects
the local communities we connect with and support. New Horizons acknowledges
all aboriginal and Torres Strait Islander peoples as the traditional custodians
of the land.