Care Team Leader

• Attractive salary packaging options - up to $18,550 tax free

• Full-time permanent position

• Leave loading payments

• Flexible on work location

Care Team Leader

• Attractive salary packaging options - up to $18,550 tax free

• Full-time permanent position

• Leave loading payments

• Flexible on work location

We have an exciting opportunity for a Care Team Leader to join our team in Hedland on a full-time basis. Whilst reporting directly to the Community Manager, you will support and mentor direct care staff (up to 7 providers) to provide quality care to clients/carers within the Community . Working Monday to Friday each week, 7am - 3pm,, this role will cover our client profiles in Hedland and surrounds.

We are also open to hearing from applicants who live in Perth or other WA locations, as long as it's understood that travel to Hedland will be necessary every 6 weeks for one full week. (Travel and accommodation paid) We are also open to applicants who may live in locations such as Karratha, with the understanding that travel to Hedland will be necessary at least twice a week.

There is an option of a salary packaged vehicle for this role (Hedland based only applicants) or KM's of .99 cent if using own vehicle.

• Lead and manage employees to ensure best practice is followed and compliant with required policies and procedures.
• Manage and document employee performance issues.
• Lead and promote safe work culture to reduce safety incidents and loss time injury.
• Maintain inclusive and effective communication with the team to ensure employees are aware of pertinent information
• Ensure new employees have been provided with adequate knowledge of their role and responsibilities
• Manage and authorise weekly/fortnightly timesheets
• Respond to employee and client queries to ensure consistent and effective outcomes for the service delivery
• Allocate suitable resources and implement support plans to ensure quality care is delivered
• Document, report and action hazards and incidents to ensure safe work procedures are followed
• Ensure the integrity of client documents and reports are correct, maintained and delivered

The ideal candidate will have a strong background within the Aged Care Industry. In addition to this, candidates will be able to demonstrate the following experience, skills and attributes:

• An understanding of health care within a community environment.
• Demonstrated experience in leading a team to achieve outcomes.
• Well-developed communication and interpersonal skills to develop effective relationships, promote services and resolve client/staff issues.
• Decision making and problem-solving skills to innovatively manage the provision of service delivery.
• A demonstrated empathetic and flexible approach to manage the sensitivities of client and employee issues.
• Time management and organisational skills to effectively plan and prioritise work tasks.
• Knowledge of service provision, allocation and compliance with contractual obligations.
• Knowledge of manual handling principles with the ability to train others.
• A Certificate III in Community Support Services is desirable OR minimum two years industry experience and a willingness to obtain Cert 3.

Under the Aged Care act 1997, successful candidates will be required to provide a satisfactory National Police Clearance prior to commencement.

• Professional Development supported & Study Leave supported

• Internal referral rewards - refer a friend or family member receive a $250 e-voucher

• Opportunity to purchase extra leave

• Comprehensive orientation programme

• Devices and consumables provided to assist you in delivering care (including laptop and smart phone)

• Option of salary packaged vehicle (with employer contributions) or use own vehicle with 99 cent per KM allowance

• Subsidised gym membership - $15 per week to access hundreds of different fitness venues

• Health insurance programmes - 12% discount with HBF

• Social club discounts - cheaper tickets to cinemas, theatre shows, Zoo, Aqwa, Scitech, Adventure World and more *providers subject to change

To submit your application, click 'Apply'.

Salary match Number of applicants Skills match

Non-Profit Organisations 5,001-10,000 employees

Silverchain is one of Australia's leading home care specialists, providing health and aged care services to 140,000 clients a year.

Trusted by Australians to deliver care that is differentiated by quality and safety for 130 years, we provide home care services in all states of Australia, and the ACT.

We employ nurses, doctors, allied health clinicians, care experts, and a dedicated research and innovation division and are proud members of the Diversity Council of Australia. We recognise the positive contribution that a diverse workforce makes to our organisation, where employees can be authentic, respected, and celebrated.

Our ambition is to create a better home care system for everyone.

Silverchain is one of Australia's leading home care specialists, providing health and aged care services to 140,000 clients a year.

Trusted by Australians to deliver care that is differentiated by quality and safety for 130 years, we provide home care services in all states of Australia, and the ACT.

We employ nurses, doctors, allied health clinicians, care experts, and a dedicated research and innovation division and are proud members of the Diversity Council of Australia. We recognise the positive contribution that a diverse workforce makes to our organisation, where employees can be authentic, respected, and celebrated.

Our ambition is to create a better home care system for everyone.

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