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Administration & Customer Liaison Officer

1 month ago

Brisbane, Queensland, Australia Motorama Group Full time

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Join a Growing Team in a Supportive & Dynamic Environment

We're expanding and looking for a motivated, friendly, and detail-oriented Administration and Customer Liaison Officer to join our team

In this vital support role, you'll assist our team of Finance Brokers by ensuring smooth processes, keeping documents on track, and delivering top tier service to our clients. You don't need a background in finance. If you've got strong admin experience and love staying organised, we'll teach you everything you need to know.

What's in it for you?

  1. Competitive remuneration package + monthly commissions
  2. Supportive team and inclusive culture
  3. Flexibility and a great work-life balance
  4. Easy Southside location with free onsite parking
  5. All training provided - grow with us

What you'll be doing:

  1. Providing high quality administrative support to our Broker team
  2. Communicating with customers to collect and follow up on documentation
  3. Liaising with lenders to help progress finance applications
  4. Updating and maintaining CRM systems and digital records
  5. Preparing relevant documentation during application and settlement stages
  6. Assisting with post settlement compliance and accurate file management
  7. Supporting customer retention with outstanding service and follow up

What you'll bring:

  1. Previous experience in administration or office support (essential)
  2. Excellent verbal and written communication skills
  3. A professional, confident phone manner
  4. High attention to detail and ability to manage multiple priorities
  5. Proficiency with Microsoft Office (Word, Excel, PowerPoint)

About Us

Based in Salisbury, Finance Beagle is a fully owned subsidiary of the Motorama Group, one of Queensland's most respected automotive brands. At Motorama, we believe our success today, and our strength tomorrow, comes down to one thing: our people.

We live and breathe our values, and it shows in the way we do business. Our mission is simple "To provide our customers with a can-do, cool, guest experience, every day, every time."

As part of a fast growing, client focused finance team, we're proud of our reputation for delivering great service and fostering a positive, supportive workplace culture. We believe in empowering our people, encouraging professional growth, and celebrating wins big and small.

Ready to Apply?

Click APPLY NOW to submit your resume and a brief cover letter outlining why you're the right fit. We look forward to meeting you

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