Coding Quality Officer

Join our Clinical Coding team as a Coding Quality Officer (CQO), a permanent full-time opportunity based at South Brisbane due to recent promotion within the team.

The CQO will ensure the highest quality of clinical classification by Statewide, Mater coders. Reporting to the Clinical Coding Services Manager, the CQO will maintain accurate implementation of Australian Coding Standards, audit, educate, mentor, and train coders. Providing expert coding solutions for challenging cases and new casemix, oversee processes, and offer coding expertise for both onsite and desktop PHI coding audits.

Make a significant impact in enhancing healthcare quality and accuracy. The key responsibilities of this position include:

• Provide expert advice to improve the accuracy of clinical coding through regular audits and adherence to the Mater Coding Quality Plan
• Initiate, manage, and conduct coding quality improvement activities, offering timely advice and feedback to the team
• Identify training needs, develop and deliver education and training sessions for Mater Coding staff and trainee coders
• Mentor Mater Coders and student HIM/Clinical coding placements
• Perform data analysis, validation, and reconciliation activities related to coding and DRG data
• Collaborate with coders and advisory bodies to find solutions to complex coding scenarios and implement changes for new casemix
• Act as an Advanced Clinical Coder when needed to meet coding completion KPIs
• Test new versions and enhancements in key systems, providing expertise in iPM, WebPAS, 3M Codefinder, and OnBase
• Advise the Clinical Coding Services Manager on opportunities for coding quality improvement and develop strategies accordingly
• Facilitate and assist with health fund audits, responding to auditor's reviews and providing education to external stakeholders
• Lead and participate in meetings, offering expert opinions and responses

The successful candidate will have a HIMAA Introductory/Intermediate Clinical Coding Course/Certificate IV in Clinical Classification (or equivalent) in addition to the following:

• Bachelor of Health Information Management or Clinical Coding Qualification
• At least 5 years' experience in Clinical Coding using current edition of ICD 10 AM and ACHI and sound knowledge of Australian Coding standards and AR-DRGs
• Demonstrated experience in quality activities and audits a Audit qualification is highly desirable
• Expert knowledge of Coding quality and audit activities
• Comprehensive working knowledge of current privacy and medico-legal legislation and standards with capacity to apply that knowledge across a complex and large amount of PHI claims and associated information
• Eligible for Health Information Management Association of Australia Membership
• Drive to improve and mentor a large, focused team
• Ability to work in both an onsite and online coding team environment
• Ability to communicate effectively (verbally and in writing) to a diverse range of stakeholders
• Able to prioritise and effectively manage a heavy and constantly changing workload, to meet service demands, productivity targets and deadlines
• Excellent Microsoft office and analytical skills with the ability to extract, interpret and present data
• Experience using 3M Codefinder software
• Excellent planning and time management skills coupled with the ability to work autonomously and as part of a team

• Increase your take-home pay with generous salary packaging options, including meal and entertainment benefits
• Grow your career with access to industry-leading training and professional development through Mater Education
• Wellbeing support through our Employee Assistance Program and on-site pastoral care teams
• Access a range of health and wellbeing services with a corporate discount on private health insurance
• Exclusive discounts across dining, retail, travel, accommodation (just to name a few)
• Stay active with unlimited access to discounted gyms via the Fitness Passport program
• Convenient, discounted on-site parking
• Enjoy great food with reduced prices at our campus cafés and coffee spots
• Join Queensland's Largest and Most Innovative Not-for-Profit Healthcare Team

Be part of something bigger. Make your move with Mater. #MAKEYOURMATERMOVE

Applications close on Friday, 26th September 2025. Please note, we may contact applications prior to the closing date, please do not hesitate to APPLY NOW

Mater is committed to the wellbeing of their staff, and it is underpinned by our flexible and remote working policies.

Please Note: We will not require any support from Recruitment Agencies at this time and kindly request no contact is made. Only direct applications will be considered.

Mater Group is dedicated to creating a workplace that values diversity and inclusion. As an Equal Opportunity Employer, we welcome applications from individuals of all backgrounds and abilities. We believe in providing equal opportunities for all qualified candidates.

Advertised: 12 Sep 2025 E. Australia Standard Time
Applications close: 26 Sep 2025 E. Australia Standard Time