MI Clinical Applications Specialist ANZ

Overview

MI Clinical Applications Specialist ANZ at GE HealthCare provides formal technical and clinical support during the sales process within Australia & New Zealand. Responsibilities include training and/or customer service activities, pre-sale product demonstrations/educational sessions (or clinical trial support), post-installation applications training and support, and ongoing post-sale customer support including on-site clinical in-servicing and go-live support.

Key duties

• Providing expertise from product demonstrations, to implementation and ongoing support.
• Developing, coordinating and delivering product training to customers and building solid customer relationships.
• Becoming a recognized expert in product/clinical technical competencies; answering a wide range of questions concerning software and clinical applications.
• Producing well-written post-training reports and providing regular feedback on customer satisfaction and needs.
• Using market and product knowledge to assist the sales team in developing sales, marketing and customer service strategies.
• Improving customer satisfaction and install base retention through continuing education on optimization of equipment utilization by customers.
• Supporting trade shows and professional conferences with educational training.

Required Qualifications

• Bachelor of Applied Science in Nuclear Medicine
• EPA licenses S14, IA 27, IA16 or IA16D or equivalent
• Current AHPRA registration
• Demonstrated skills in clinical PET/Hybrid CT scanning on current products/platforms
• A clear thinker with the ability to interpret and translate complex technical data and systems
• Strong analytical and problem-solving skills
• Ability to work in a team environment
• Exceptional communication and well-developed interpersonal skills to build relationships with key stakeholders and collaborate on the bigger picture
• Proficiency in Microsoft Office Suite
• Willingness to travel extensively within the defined region and to nationwide sales meetings and tradeshows

Preferred Qualifications

• Strong presentation skills (public speaking and lecture experience desired)
• Ability to understand and present complex material in understandable terms
• Solid interpersonal and communication skills (ability to communicate effectively with external customers, global counterparts and team members)
• Strong problem-solving skills (ability to manage and resolve conflicts, communicate issues and propose solutions)
• Proven business acumen (experience interfacing with internal and external stakeholders as part of a solution-based sales process)
• Self-motivated with initiative to identify opportunities for improvement
• Team-oriented with a customer satisfaction mindset
• Ability to multi-task and manage multiple priorities
• Flexibility/adaptability to changing work environments
• Clinical experience in large hospital/university settings preferred
• Three or more years of demonstrated clinical scanning skills in the specific modality
• Current GE product experience desired

Benefits and About Us

GE HealthCare is an Equal Opportunity Employer where inclusion matters. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

Our total rewards are designed to unlock your ambition by giving you the flexibility you need. Our salary and benefits reflect a global strength and scale, with opportunities locally and globally. Flexible working options, competitive salary, generous leave policies, and employee benefits program are available.

• Flexible working options and hours
• Competitive salary
• 5 weeks leave
• Generous leave and family policies
• Long-term career opportunities (local and global)
• Employee discounts on goods and services

Relocation Assistance Provided: No

Job details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Health Care Provider
• Industries: Hospitals and Health Care

Location: Melbourne, Victoria, Australia

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