Warehouse Quality Assurance Specialist

As a Contract Logistics Specialist at Kuehne+Nagel, you will manage end-to-end warehousing operations for our customers. By doing so with precision, you contribute to the success of your team and to the day-to-day operations and success in the warehouse and distribution centres. For example, storing and delivering delicate flowers and fresh ingredients to local stores for everyday lunches and family celebrations. At Kuehne+Nagel, our work truly contributes to more than we imagine.

Kuehne+Nagel is a global leader in logistics, specialising in innovative supply chain solutions. At Kuehne+Nagel Australia, we pride ourselves on fostering an inclusive and respectful culture where collaboration thrives, and every voice is valued. Step into a workplace recognised for its commitment to excellence, having earned Great Place to Work recognition for multiple years. Be part of dynamic teams where innovation meets opportunity and join a company that supports your growth while making a difference in the world of logistics. Make your mark with us today

You will be responsible for controlling the quality + quantity of incoming +/or outgoing goods through detailed inspection processes. This will include maintaining quality data using relevant software + forms, implementing preventative measures to ensure outputs of high quality while analyzing + reporting quality issues to external + internal stakeholders.

The activities needed to deliver these objectives include:

• To review all relevant processes, isolating errors, verifying correct processes + ensuring that all required quality standards are met at all times.

• To analyze internal + external errors including customer complaints using root cause analysis, then implement preventative measures + optimization of quality processes.

• To create + maintain all relevant documents in accordance with ISO standards.

• To use co-packing software + any other tools necessary, as well as creating + proposing new solutions to improve co-packing processes.

• To deliver + explain various quality control reports as required.

• Minimum 3 years' experience in warehouse quality assurance, preferably in healthcare or regulated environments

• Familiarity with GMP, GDP, and other relevant regulatory standards

• Experience implementing and maintaining Quality Management Systems (QMS)

• Ability to manage CAPA, deviation reports, and change control processes

• Skilled in conducting internal audits, inspections, and regulatory reviews

  • Ensure compliance in storage conditions, including temperature and humidity monitoring

  • Oversee batch record evaluations and release of relabelled/repackaged products

  • Manage processes for returned, rejected, or recalled goods

    • Act as key contact for regulatory authorities and customer audits

    • Support commercial teams during RFIs, RFQs, and RFPs with quality-related input

      • Excellent communication and interpersonal abilities

      • Detail-oriented with a proactive approach to risk identification and mitigation

Along with a competitive remuneration package, we want to make sure our employees are motivated in all aspects. Here in Kuehne+Nagel Australia, we pride ourselves in taking care of our employees with benefits such as:

• Corporate rates for Private Health Care Insurance

• Free Flu Vaccination Program

• Inclusive Gender-Neutral Parental Leave Policy to support all parents

• Attractive long-service awards

• Novated leasing

• Charity and volunteering events

• Flexible work arrangements

• And more

If you\'re ready to take on this exciting opportunity and make a difference, apply now and become a part of our dynamic team

Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.

As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.