Retail Sales Assistant

4 days ago

Cairns, Queensland, Australia Pillow Talk Australia Full time

Job Title: Retail Sales Assistant (Casual) – Cairns

Location: Cairns, Queensland, Australia

Salary: $33.00 - $39.00 per hour

Job Type: Casual

Company: Pillow Talk – Home décor and linen retailer with 72 stores across Australia

Overview

Join Pillow Talk as a Retail Sales Assistant and be part of a brand that focuses on delivering an outstanding in-store experience. We are looking for brand ambassadors who are customer-centric, effervescent and adaptable, with a passion for helping customers find the right products and ensuring they feel welcome in-store.

A Bit About You

  • Experience working in a customer-centric retail environment with proven exposure to customer service
  • Ability to assist with stock receival, ensuring products are unpacked in a timely manner and allocated to either refill the floor or restock the storeroom
  • Shows commitment to every customer and strives to improve their in-store experience
  • Highly personable and confident with strong interpersonal skills
  • Consultative selling experience with the ability to find the right products for customers
  • Ability to multitask and cope with changing priorities
  • Highly creative with a keen eye for detail
  • Excellent listening and problem-solving skills

Responsibilities

  • Provide exceptional customer service in a retail environment
  • Assist with stock receival and floor replenishment; manage storeroom inventory
  • Contribute to a positive in-store experience for every customer
  • Engage with customers to understand needs and recommend suitable products
  • Multitask across tasks with changing priorities while maintaining store standards

Qualifications & Requirements

  • Experience in customer-centric retail
  • Strong communication and relationship-building abilities
  • Proactive, energetic, and adaptable to a fast-paced environment
  • Ability to learn product details and apply consultative selling techniques

Why Pillow Talk

  • Retail Award hourly rate plus superannuation and performance incentives
  • Generous store discount after qualifying period
  • Free onsite parking
  • 100% Australian-owned and operated company
  • Benefits through Flare partnership (e.g., novated leasing)
  • Opportunities for learning and career growth
  • Supportive and inclusive team environment
  • Quality products that make selling enjoyable

Employment Details

  • Seniority level: Entry level
  • Employment type: Temporary
  • Job function: Sales and Business Development
  • Industries: Retail

EEO Statement

We are a Circle Back Initiative employer and commit to responding to every candidate who expresses interest. Pillow Talk is dedicated to equal opportunities for all and aims to ensure no applicant or employee is disadvantaged by unjustified conditions or requirements. If you need any reasonable adjustments ahead of your interview, please let us know.


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