Audio Visual Support Co-Ordinator

Overview

Trippas White Group (TWG) is a leading hospitality company that operates from premium locations such as the Sydney Opera House, Centennial Parklands, Roslyn Packer Theatre, Sydney Tower, Royal Botanic Gardens and Royal Prince Edward Yacht Club. We take care that our services meet the status and expectations of these iconic landmarks. Working for TWG not only means experience at one premium venue but opens endless possibilities to a vast array of food concepts across Australia.

Are you ready for your next challenge? We are all about the delivery of class leading experiences for our clients, their employees and guests and need exceptional people to join our teams. We currently have an excellent opportunity for an experienced Audio-Visual professional to join our Hospitality Team with one of our leading Corporate Clients, Ernst & Young (EY). This role is more than just the basics and requires someone with large amounts of energy, drive and commitment. We are looking for team players who are not afraid of significant operational change, who are highly motivated and are looking to deliver best in class integrated hospitality solutions.

We'll give you back your weekends. If you are committed to providing class leading experiences, have an excellent understanding of the delivery of exceptional client services, are driven, self-motivated, enjoy working in a team environment that supports each other to exceed our clients' expectations and above everything else, really (yes, really) enjoy interacting with people, then we want to hear from you. In return for all these qualities that we expect you to bring to us, we'll reward you with a highly competitive salary package and we'll even commit to letting you have your weekends free

Responsibilities and Experience

• You are a technical maestro with a minimum of 2 years experience but also know how to create excellent client experiences – you can demonstrate your ability to really make a positive impact
• You want to have positive interactions with all clients – it's part of your DNA
• You have proven experience in the roll out of new technology and have worked with both AMX and Creston equipment, Microsoft Teams including Teams rooms & Video conferencing – you're inquisitive, you enjoy supporting new initiatives and you're happy to share your knowledge and work not only in a service and support environment, but be part of teams responsible for upgrade and rollout projects
• You have experience maintaining & working with vendors to support AV systems
• You're flexible, deal easily with an ever-changing scope of work and cope well under pressure – you've got a proven record of involvement within a diverse range of operations most importantly in the running of meetings and events and never loose your cool
• You've got a passion for service delivery – you can solve technical issues at the same time as creating great client experiences

Benefits and Culture

• We are enthusiastic about our people, and we offer a supportive, positive, and inclusive work environment.
• We work in prestigious locations and offices.
• Our sites are in easily accessible CBD locations.
• We offer a full suite of career development and cross training opportunities.
• We reward our people for high performance.
• Our sites operate Monday to Friday, so the weekends are all yours

If you are enthusiastic about the delivery of excellent client service, have the necessary previous experience in a similar role, regardless of whether it was in the corporate arena and would like to join our team, apply now

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Design, Art/Creative, and Information Technology

Industries

• Book and Periodical Publishing

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