Relationship Manager
1 week ago
In this office-based position you'll experience a supportive approach to your wellbeing and continuous learning opportunities in our friendly and inclusive workplace. Find out more about our flexible work culture at computershare.com/flex.
We give you a world of potential
We have an excellent opportunity for Relationship Manager to join our amazing office in Perth. If you're looking for a job that challenges you and gives you opportunities to grow, you've found the right role.
Computershare is a world leader in financial administration and a global top 50 company on the Australian Securities Exchange.
As a start-up technology company founded in Melbourne in 1978, we have now expanded globally to over 12,000 employees and 16,000 blue-chip clients featured across Nasdaq, FTSE and ASX, (including international clients Google, Microsoft, Disney and BHP, Woodside, Wesfarmers, ANZ and Rio Tinto nationally).
A role you will love
We have an excellent opportunity for a talented and inspiring Relationship Manager to join our Perth team. You will be responsible for managing and further developing a varied client portfolio, fostering client relationships at C-suite level, managing client satisfaction and meeting all client SLAs. This includes growing your client portfolio within existing clients and new business.
Success in the role will be achieved through a full understanding of the clients' business needs, managing all service delivery requirements and meeting client commitments and milestones. You will possess the ability to quickly build relationships and credibility, thrive on nurturing your client relationships and delivering a seamless service.
Some of your key responsibilities will include:
- Assuming overall responsibility for the account portfolio
- Achieving account retention and revenue growth targets
- Proactively identifying opportunities to up-sell and cross-sell our products and solutions
- Developing and managing effective relationships with clients
- Providing strategic account planning and execution
- Representing Computershare at events, conferences and client forums
- Conducting fee reviews and contract negotiations
- Contributing to budget and forecasting processes
What will you bring to the role?
Strong client service experience will be critical to your success in this role. The Relationship Manager provides ongoing, day-to-day specialist support as well as project management services to their clients.
Other key skills required for the role include:
- Demonstrated experience in a client service and sales focused environment
- Track record achieving budgeted goals and key metrics
- Exceptional relationship building and interpersonal skills
- Strong negotiation skills and well-developed commercial acumen
- Proactive and a can-do attitude
Desired experience:
- Understanding or experience in a similar role in professional services, financial services or technology
- Tertiary qualifications in a relevant field
If this sounds like a role and organisation, you'd love to be part of, apply today
Rewards designed for you
Flexible work to help you find the best balance between work and lifestyle.
Health and wellbeing rewards that can be tailored to support you and your family.
Invest in our business by setting aside salary to purchase shares in our company, and you'll receive a company contribution as well.
Extra rewards ranging from recognition awards and team get togethers to helping you invest in your future.
And more. Ours is a welcoming and close-knit community, with experienced colleagues ready to help you grow. Our careers hub will help you find out more about our rewards and life at Computershare, visit computershare.com/careershub.
A company to be proud of
Computershare (ASX:CPU) is a world leader in financial administration with 14,000+ employees across 22 different countries delivering expertise to over 25,000+ clients. At Computershare, it's more than just a job, our open and inclusive culture means that we will help you to grow, to move forward and make the most of the world of opportunities we have available. With infinite possibilities, we could take you anywhere.
A diverse and inclusive place to work
Computershare celebrates the diversity of our people, and we welcome applications from everyone. We believe that having a culture of inclusion is essential in delivering good results. Attracting, retaining, and developing a diverse workforce where employees feel valued, respected, and empowered allows people to reach their full potential. As a business this diversity helps us to better reflect and understand our customers' needs to allow us to drive better outcomes.
We are happy to accommodate individual needs during your application journey. If you require disability accommodations or adjustments, please email us at TalentAcquisition@computershare.com detailing your requirements and contact information.
Computershare is an equal opportunity employer. Qualified applicants will receive consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity or expression, national or ethnic origin, age, disability, protected veteran status, or other characteristics protected by applicable law.
How do your skills match this job?How do your skills match this job?Sign in and update your profile to get insights.Banking & Financial Services More than 10,000 employees
Since Computershare was established in Melbourne in 1978, we've expanded into markets around the world to become a global leader in financial administration. We now have the largest registry business in the world and have pioneered many of the securities industry's innovations.
We offer more than jobs — we offer real careers and long-term professional development. We invest in our employees so they can achieve their professional goals. We encourage our people to dive in, roll up their sleeves and take on the many opportunities bound to come their way.
Since Computershare was established in Melbourne in 1978, we've expanded into markets around the world to become a global leader in financial administration. We now have the largest registry business in the world and have pioneered many of the securities industry's innovations.
We offer more than jobs — we offer real careers and long-term professional development. We invest in our employees so they can achieve their professional goals. We encourage our people to dive in, roll up their sleeves and take on the many opportunities bound to come their way.
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