Facility Manager

Location: Eveleigh, New South Wales, Australia

Join Mirvac as a Facility Manager at a premium mixed-use asset in Eveleigh. You will manage the maintenance and operation of building services, ensuring assets are maintained in good repair, operated cost-effectively, and serviced in accordance with statutory requirements, while maintaining high safety and customer service standards and delivering day-to-day requirements in line with Mirvac policy and procedures.

• Approval of Work Orders, tax invoice processing and contracts within delegated authority.
• Delivery of Operational Expenditure budget against forecast.
• Compliance with the requirements of the Mirvac Quality Management System.
• Advise the Property Manager and the Senior Facility Manager on maintenance and operational issues which may affect the normal operation of the building and operating budget.
• Respond to all after-hours calls as required.
• Maintain an up to date asset register and preventative maintenance planner in the required business format.
• Maintain all relevant statutory logs, registers relevant to the properties.
• Manage all contractors in accordance with Mirvac HSE&S policies and procedures.
• Regularly monitor the Building Management Control System.
• Physically inspect all plant and equipment to ensure operational readiness for building occupancy.
• Participate in Operational Healthcheck Proforma (QMS dataroom) with Divisional Manager, onsite Senior Facility Manager and Property Manager.
• Complete all FCR compliance reporting within the correct timeframes.
• Ensure all areas of the property are presentable at all times.
• Respond to any information requests from the Portfolio Manager, Property Management, Senior Facility Management or the asset services team.
• Attend and contribute to staff meetings to ensure that Mirvac staff and core contract staff are fully appraised of all activities.
• Complete the performance management process and related documentation on time as outlined in the Performance Management Program, including a Development Plan.
• Take a leading role in the ownership of your property's operation.
• Develop and maintain strong relationships with all customers.
• Acknowledge tenant requests reported through Infinity or via email, plan corrective actions and provide follow-up feedback to the customer.
• Attend tenant meetings as required.

• At least 5 years' experience in all facets of facilities management typically stemming from a solid administrative and/or technical background.
• Demonstrated experience in a high-volume role with conflicting priorities
• Demonstrated experience in negotiating and enforcing contracts
• Demonstrated understanding of Australian Standards, NCC, HSE, DDA and other risk management issues
• Exceptional communication and interpersonal skills
• Good decision making, influencing, presentation and negotiation skills
• A customer and guest-centric focus with a strong understanding of the local community and trade area
• An innovative approach
• Knowledge of HSE&S, DDA and other risk management regulations
• Understanding of the NABERS rating scheme and its major influencers
• An Innovative and Creative approach
• Collaborative approach to working with teams and customers
• Ability to work unsupervised
• Ability to prioritise and have effective time management skills
• A team approach and the willingness to be flexible with duties and working hours

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Administrative and Customer Service