Cluster Manager

4 weeks ago

Adelaide, South Australia Private Advertiser Full time

We're seeking an experienced and driven Cluster Manager to lead a group of retail stores within a defined area, working closely with Store Managers to drive sales performance, elevate the customer experience, and ensure operational success.

This is a pivotal leadership role where you'll have the opportunity to influence store success, develop high-performing teams, and foster a strong culture across your cluster — all while being supported by an organisation that values its people, purpose, and ongoing growth.

About the Role

As a Cluster Manager, you'll be responsible for overseeing approximately 5–7 stores within your allocated area. You'll work closely with each Store Manager, driving accountability, fostering leadership growth, and ensuring consistency in service and standards across the cluster.

Your Role
  • Lead & Support: Coach, mentor, and develop a team of Store Managers, helping them lead engaged and high-performing teams.
  • Performance-Driven: Monitor store performance, identify trends and opportunities, and implement strategies that drive results across KPIs including customer satisfaction, staff engagement, sales, and profitability.
  • People-Focused: Build trusted relationships with your teams and lead from the front, creating a positive, supportive, and goal-oriented culture across your cluster.
  • Operational Alignment: Ensure all stores are aligned with broader business objectives, compliance standards, and operational procedures.
  • Culture Champion: Promote a culture of ownership, empowerment, and continuous improvement—helping team members grow and succeed.
About You
  • Proven experience managing multiple retail locations or in a comparable leadership role
  • Strong people leadership skills with a passion for developing others
  • Commercially astute with experience analysing performance and managing budgets
  • Clear, confident communicator with strong emotional intelligence
  • Solutions-focused, adaptable, and confident making data-led decisions
  • Energetic and committed to creating exceptional in-store experiences
  • A valid driver's licence and willingness to travel within your cluster
What's in it for You
  • Car
  • A supportive and values-led organisation that backs its leaders
  • Autonomy to lead, shape culture, and drive tangible outcomes
  • Ongoing leadership development and professional growth opportunities
  • Competitive salary package, staff discounts, and wellbeing perks
Lead with Purpose

If you're a people-first leader who thrives on accountability, collaboration, and delivering results—apply now and take the next step in your leadership journey.

Unlock job insights

Salary match | Number of applicants | Skills match

Your application will include the following questions:

  • Which of the following statements best describes your right to work in Australia?
  • How many years' experience do you have as a Cluster Manager?

To help fast track investigation, please include here any other relevant details that prompted you to report this job ad as fraudulent / misleading / discriminatory.

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