Manager, University Travel

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Manager, University TravelApply locations St Lucia Campus time type Full time posted on Posted 9 Days Ago job requisition id R-54446

• Governance and Risk Division

• Full-time, permanent position

• Base salary will be in the range $115,645 - $129,654 + 17% Superannuation (HEW Level 8)

• Based at the picturesque St Lucia Campus

About This Opportunity

Are you an experienced travel professional ready to make a real impact? Join us as Manager, University Travel and help shape the future of travel at The University of Queensland – one of Australia's leading universities.

In this pivotal role, you'll lead the continuous improvement of UQ's travel booking processes, driving compliance, efficiency, and an exceptional experience for our travellers. You'll also forge and maintain strategic partnerships with our third-party travel providers while championing travel risk management, compliance, and the safety of UQ travellers.

You'll collaborate closely with the Senior Manager, University Travel, UQ's travel service providers, and the UQ Insurance Services team and will have the opportunity to work in a dynamic, supportive environment where your expertise is valued, your development is encouraged, and your work creates real impact.

Key responsibilities will include:

• Support the Senior Manager, University Travel to review and maintain the ongoing delivery of travel-related initiatives.

• Support the Senior Manager, University Travel to maintain strategic relationships with the University's corporate travel provider(s) to ensure services are delivered to agreed standards including value for money for UQ.

• Work with internal stakeholders to maintain compliance with processes, procedures and systems to effectively and efficiently manage UQ Travel and promote traveller safety and positive traveller experience.

• Work with UQ's emergency assistance provider and UQ Insurance team members to provide support for travel assistance matters.

• Provide reliable reporting / information and appropriate support to decision makers in relation to matters impacting UQ Travel and travellers and to meet UQ's duty of care obligations.

• Prepare the annual overseas travel report for the Queensland Government

• Develop and implement relevant communications and appropriate training programs including guidelines, presentations, facilitated workshops and awareness sessions to help protect the University as well as travellers.

• Play a key role in enforcing the requirements of the UQ Travel Policy.

• Develop and publish on the UQ Travel website information and guidance to support UQ travellers around UQ travel policy/procedure and travel risk management.

• Oversee the day-to-day management of enquiries to the UQ Travel team, providing supervision and guidance to the Senior Travel Officer as required.

• Act as alternate for the Senior Manager, University Travel when required.

• Perform other travel-related functions and assignments as instructed by the Senior Manager, University Travel.

About UQ

As part of the UQ community, you will have the opportunity to work alongside the brightest minds, who have joined us from all over the world.

Everyone here has a role to play. As a member of our professional staff cohort, you will be actively involved in working towards our vision of a better world. By supporting the academic endeavour across teaching, research, and the student life, you will have the opportunity to contribute to activities that have a lasting impact on our community.

Join a community where excellence is at the core of our culture, contributions are valued and a range of benefits and rewards are available, such as:

• Up to 26 weeks paid parental leave or 14 weeks paid primary caregiver leave

• 17% superannuation contributions

• 17.5% annual leave loading

• Access to flexible working arrangements including hybrid working options, flexible start/finish times, purchased leave, and a condensed fortnight

• Health and wellness discounts – fitness passport access, free yearly flu vaccinations, discounted health insurance, and access to our Employee Assistance Program for staff and their immediate family

• UQ Study for Staff

• On campus childcare options

• Affordable parking (from just $6.15 a day)

• Salary packaging options

About You

• Demonstrated relevant extensive experience and expertise in travel management; or Postgraduate qualifications with extensive experience; or an equivalent combination of relevant experience and/or education/training.

• Experience of managing operational travel teams, within a complex environment.

• Previous experience implementing or using travel management tools and travel tracking platforms.

• Exceptional interpersonal skills, with the ability to build and maintain productive relationships and to negotiate, network and consult with key stakeholders effectively.

• Outstanding communication skills (written and verbal), providing authoritative advice to confidently articulate complex issues and provide well-researched information to senior managers, staff, and other internal and external stakeholders.

• Excellent organisational and planning skills, including proven experience in successfully managing and implementing projects and strategic initiatives.

• Demonstrated personal responsibility in meeting objectives, including the ability to recognise and resolve issues impacting on the achievement of required outcomes.

• Excellent analytical and problem-solving skills, underpinned by strong business acumen.

The successful candidate may be required to complete a number of pre-employment checks, including: right to work in Australia, criminal check, education check.

You must maintain unrestricted work rights in Australia for the duration of this appointment to apply. Employer sponsored work rights are not available for this appointment.

Questions?

For more information about this opportunity, please contact Jodi Walton, Senior Manager, University Travel via j.walton@uq.edu.au .

For application inquiries, please reach out to the Talent Acquisition team at talent@uq.edu.au , stating the job reference number (below)in the subject line.

Want to Apply?

We welcome applications from all individuals and are committed to an inclusive and accessible recruitment process. To be considered, please ensure you upload:

• Resume

• A cover letter summarising how your background aligns with the 'About You' section

Our strength as an institution lies in our diverse colleagues. We're dedicated to equity, diversity, and inclusion , fostering an environment that mirrors our wider community. We're committed to attracting, retaining, and promoting diverse talent. If you require an alternative method to submit your application due to accessibility needs or personal circumstances, please contact talent@uq.edu.au .

Other Information

UQ is committed to a fair, equitable and inclusive selection process, which recognises that some applicants may face additional barriers and challenges which have impacted and/or continue to impact their career trajectory. Candidates who don't meet all criteria are encouraged to apply and demonstrate their potential. The selection panel considers both potential and performance relative to opportunities when assessing suitability for the role.

Applications close Sunday, 24 August 2025 at 11.00pm AEST (R-54446). Please note that interviews have been tentatively scheduled for week commencing 1 September 2025.

Welcome to the University of Queensland (UQ) Careers PageAcknowledgment of Country:

The University of Queensland (UQ) acknowledges the Traditional Owners and their custodianship of the lands on which UQ is situated. We pay our respects to their Ancestors and their descendants, who continue cultural and spiritual connections to Country.

Why Choose UQ?

At the University of Queensland , we are proud to be one of Australia's leading research and teaching institutions, consistently ranking among the top 50 universities worldwide.

As a member of the prestigious Group of Eight (Go8) universities, UQ is widely recognised for its intensive focus on research and teaching excellence – evidenced by our numerous accolades including more teaching awards than any other Australian University and reflected in UQ being the number one recipient of ARC Fellowships and Awards nationally across all scheme years (totalling 452 awards worth $339 million).

Our state-of-the-art facilities, libraries, and cutting-edge research centres offer unparalleled opportunities for academic and professional growth. With five faculties, a number of globally recognised research institutes, and over 100 research centres, we attract an interdisciplinary community of more than 7000 staff, supporting more than 55,000 current students from over 137 countries.

Career Development and Support:

UQ is dedicated to supporting the career aspirations of our students and staff. Our comprehensive career services provide personalized guidance, skills development, and networking opportunities to help you achieve your professional goals. Whether you are a student seeking internships and job placements or a staff member looking for career advancement, UQ is here to support you every step of the way.

Diverse and Inclusive Community:

UQ values equity, diversity and inclusion and seeks to reflect the broader community by attracting and retaining high-quality staff from a range of backgrounds. Our commitment to equity, diversity, and inclusion aims to ensure that everyone at UQ feels valued and empowered to achieve their full potential. We are particularly interested to hear from people who bring diversity to UQ – whether that be gender identity, LGBTQIA+, cultural and/or linguistic, Aboriginal and/or Torres Strait Islander peoples, or people with a disability.

Join the UQ Community:

Whether you are a recent graduate, an Academic, or an experienced professional, UQ offers a wide range of opportunities to help you grow and succeed. Explore our current job openings, discover our programs, and become part of a community that is dedicated to creating lasting, meaningful impact for the communities in which we live and work.

For more information about working at UQ and our employee benefits (such as generous leave provisions, 17% superannuation, flexible working arrangements, and health and wellness discounts) please visit Why Work at UQ .

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