Business Process Analyst

About Randstad Enterprise

Randstad Enterprise is a global talent leader, providing solutions and expertise that help companies position for growth, execute on strategy, and improve business agility. Key offerings include Recruitment Process Outsourcing (RPO), Managed Services Provider (MSP) programs and Blended Workforce Solutions. Working for a multi-country organisation means working with clients and colleagues with different backgrounds. This results in a digital way of working and requires a proactive mindset.

About The Role

We are searching for a Business Process Analyst whowill be responsible for supporting our new and existing client projects as well as internal projects on an initial six month contract, ensuring that the goals or objectives of the project are accomplished within the prescribed time frame and budget parameters. Provides business process subject matter expertise to internal and external stakeholders. This position is an individual project contributor working under set deadlines.

The Business Process Analyst is a key member of the project team. This role is client-facing and works very closely with the Implementation Project Manager, the Project Delivery team, and client stakeholders to successfully discover and document current and future process workflows, and design processes based upon what is in the scope of contractual obligations. Additionally, this role is responsible for contributing to and/or leading the development of training materials and delivering training related to business processes.

BASIC QUALIFICATIONS:

• Experience leading client-facing calls such as requirements-gathering sessions
• Experience process workflow mapping out complex business processes. (Visio or Lucid Charts preferred)
• Experience producing process documentation to include workflows, process steps, standard operating procedures, user guides, and training content.
• Experience recognizing, championing, and implementing process improvements.
• Highly proficient with Google tools including Docs, Sheets, Slides, Lucidcharts, SmartSheet, and/or Microsoft Office tools including Word, Excel, Powerpoint, Project, and Visio.

EDUCATION:

• High school diploma or equivalent, required
• Bachelor's degree, preferred
• Some training and/or experience in Project Management, preferred

ADDITIONAL QUALIFICATIONS:

• Recruiting experience (MSP and/or RPO preferred)
• Strong technical aptitude
• Consultative approach to working with customers
• Experience working with and presenting to client executives
• Excellent communication, interpersonal and organizational skills
• Highly detailed oriented with a concern for quality expressed by continually initiating system and process improvements
• Ability and experience with continuous improvement in a team environment
• Ability and experience with designing and documenting processes for a contingent and/or direct hire recruiting life cycle
• Ability to meet deliverables within given timelines, while recognizing and mitigating risks
• Experience working within project teams to accomplish a common goal
• Ability to meet deliverables within given timelines, while recognizing and mitigating risks
• Experience working within project teams to accomplish a common goal

What we can offer in return:

• An empathetic culture and supportive leadership who prioritize your well-being and personal development
• Ability to grow in multiple areas in the company
• Being part of a culture of inclusion and belonging: we value the diversity that our people bring to our workplace and communities
• A career at Randstad Sourceright means pushing boundaries to do things differently: that's why here you won't just do a job, you'll develop a career

Apply now