Showroom Consultant

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JOIN THE MCM HOUSE TEAM – PART TIME SHOWROOM CONSULTANT, FORTITUDE VALLEY

At MCM House, we are passionate about creating beautiful, modern furniture that captures the essence of the relaxed, coastal Australian lifestyle. Our designs are timeless, clean, and crafted with premium textiles that reflect our commitment to quality. We're looking for a Showroom Consultant to join our vibrant Brisbane showroom, someone who thrives in a dynamic, customer-focused environment and is excited to contribute to the growth of a leading Australian furniture brand.

This is role requires weekend availability and a minimum of 3 days during the week.

WHAT YOU'LL DO

Showroom Presentation & Client Engagement

As the first point of contact for our clients, you'll ensure our showroom is always in perfect shape, arriving before your shift begins to prepare for the day. You'll warmly greet customers, offering personalised assistance and guiding them through our stunning collections.

Building meaningful relationships is at the heart of what we do. You'll engage with both new and existing clients, helping them find the perfect pieces for their homes while delivering exceptional service that encourages long-term loyalty and repeat business.

From processing orders in person, over the phone, and via email, to responding promptly to client inquiries in HubSpot, you'll handle the administrative side of the sales process with attention to detail. You'll ensure all client interactions are logged and tracked, so the sales journey runs smoothly.

At MCM House, we believe in teamwork. You'll contribute to both personal and team sales targets while collaborating with your colleagues to share feedback, develop strategies, and achieve collective success.

Your eye for detail will help keep our showroom fresh and inspiring. You'll assist with showroom updates and maintain a clean and organized space that reflects our brand's high standards.

WHAT YOU'LL NEED

• A passion for exceptional customer service and a keen interest in design and furniture.
• Strong communication and interpersonal skills, with the ability to engage and build relationships with clients.
• Proven experience in sales or customer service (preferably in retail or furniture).
• A positive, professional attitude and a strong sense of initiative.
• Availability to work weekends and a minimum of 3 days per week.
• The ability to work in a fast-paced, dynamic, and collaborative environment.
• A keen eye for detail, with the ability to maintain showroom presentation to MCM House's high standards.
• Career Growth: Opportunities to develop your skills and advance within a growing, innovative company.
• Collaborative Environment: Work alongside a passionate and talented team that values creativity and results.
• Industry Networking: Engage with leading professionals in the Architecture & Design community.
• Employee Discounts: Access to exclusive discounts on our beautifully crafted furniture collections.
• Inclusive Culture: Be part of a workplace that celebrates diversity and individuality.

WHY JOIN US?

At MCM House, we are committed to providing an environment that fosters growth, creativity, and innovation. Every team member plays an essential role in delivering the high standards of service and craftsmanship our clients love. We support each other, celebrate successes, and encourage personal development.

WE'D LOVE TO HEAR FROM YOU

If you're passionate about delivering exceptional service, designing beautiful spaces, and working in a collaborative, energetic environment, we'd love for you to join our team.

Please apply with your CV and cover letter to careers@mcmhouse.com or using the "Apply Now" button.

At MCM House, we are committed to diversity and encourage applications from individuals of all backgrounds, regardless of gender, identity, sexual orientation, ethnicity, or disability. We only want to know why you're a great fit for this role, so please avoid including personal details like age, marital status, or photos in your application.

Seniority level

• Seniority levelAssociate

Employment type

• Employment typePart-time

Job function

• IndustriesFurniture and Home Furnishings Manufacturing

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