Receptionist

2 weeks ago

Sydney, New South Wales, Australia Cox Purtell Staffing Services Full time

Direct message the job poster from Cox Purtell Staffing Services

Practice Manager at Cox Purtell | Recruitment Specialist

Front of house (Receptionist)

Sydney CBD (office-based)

Permanent full-time role

We are working exclusively with a top business in the Commercial property sector. This role is based in Sydney CBD and supports the front office function. You will work alongside a team in this pivotal role providing great Customer Service to clients and guests. The company offers co-working spaces as well as private office spaces. They have stunning, modern spaces and represent the premium end of the market.

This business has been around for 10 years and is a well-established company, they are still a boutique so you won't feel like a number, it's a very collaborative and warm culture. This role would suit someone with impeccable customer service skills who has a retail or hospitality background and is looking for a corporate/office role.

Main Duties:

  • Act as a concierge to meet and greet visitors
  • Assisting clients with their needs or access to services such as meeting rooms or kitchens etc
  • Respond to client inquiries and complaints and help solve issues promptly
  • Assisting the greater team to develop and foster connections between clients, including introductions and event support
  • Collaborate internally with other teams to create and deliver exceptional client events within the space
  • Prepare and distribute promotional or marketing materials or property-related memos to clients via EDM / CRM, digital displays, or posters

Experience required:

  • Strong verbal and written communication skills.
  • A bright energetic personality bringing warmth to each interaction
  • Have one to two years of experience in a fast-paced customer service, reception or front-of-house role (retail hospitality).
  • A common-sense approach to solving problems
  • Will be self-motivated and genuinely interested in building great customer relationships
  • Be able to demonstrate exceptional professionalism and presentation
  • You must hold full working rights in Australia
Seniority level
  • Entry level
Employment type
  • Full-time
Job function
  • Administrative
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