Night Auditor

4 days ago

Perth, Western Australia Pro-invest Careers Full time

About Country Comfort Perth
Country Comfort Perth is the ideal haven for both leisure and business travelers. Located close to Perth Domestic Airport, with free WiFi, parking, and a pool, we offer a range of amenities that ensure a comfortable and seamless stay. Our warm and friendly team strives to create an outstanding guest experience with exceptional service and attention to detail.

Position Overview
We are seeking a dedicated Night Auditor to join our team at Country Comfort Perth. As the Night Auditor, you will oversee the nightly operations of the hotel, ensuring accuracy in financial transactions, seamless guest service, and efficient operation of the front office. You'll work closely with the Front Office Manager to supervise the overnight shift, while maintaining the highest standards of guest service and hotel operations.

Core Responsibilities

  • Guest Service Excellence: Ensure efficient and friendly service, welcoming all guests warmly, and addressing any requests or concerns promptly. Deliver personalized service, making every guest feel valued and comfortable.

  • Operational Management: Supervise and coordinate the nightly operations of the front office, including guest check-ins, check-outs, and financial transactions. Ensure the proper handling of cash, lost and found, and guest confidentiality.

  • Financial Integrity: Perform nightly audits on the Property Management System (PMS), verifying payment details, billing, and special requests. Accurately record and break down room tariffs, packages, and payments.

  • Guest Experience: Handle guest inquiries and complaints with professionalism, ensuring a positive resolution and recording any incidents for follow-up. Ensure smooth communication between shifts and departments.

  • Team Leadership: Work closely with the Guest Services team, assigning tasks, conducting briefings, and maintaining a high standard of customer service. Encourage upselling and ensure all guests receive special treatment when required.

  • Security and Safety: Ensure that all emergency and master keys are securely stored and that security procedures for cash handling and guest privacy are followed. Report any safety concerns or accidents promptly.

  • Administrative Support: Assist with periodic stocktakes, monitor expenses, and track any variances. Ensure proper equipment and supply use to minimize downtime or disruptions.

What We're Looking For

  • Experience: Prior experience in a hotel or customer service environment is preferred.

  • Attention to Detail: Strong skills in financial auditing, record-keeping, and attention to guest needs.

  • Leadership: Ability to lead a team, assign tasks, and maintain high levels of service during overnight shifts.

  • Guest-Focused: A passion for creating memorable guest experiences and resolving issues with professionalism.

  • Problem Solving: Proactive in handling guest requests, incidents, and operational issues.

  • Flexibility: Ability to work overnight shifts and weekends as required.

What We Offer

  • Competitive salary and benefits.

  • A supportive, team-oriented work environment.

  • Opportunities for growth and career development within the hotel.

  • Employee discounts at Country Comfort and other affiliated properties.

  • A chance to be part of a friendly and dynamic team in a well-established hotel.

If you are ready to make a difference at Country Comfort Perth and bring your hospitality skills to the forefront, we would love to hear from you


#J-18808-Ljbffr

  • Night Auditor

    1 week ago

    Perth, Western Australia Crown Perth Full time

    Night Auditor - Crown Perth- Crown Perth is one of the most exciting hospitality and entertainment venues in Australia. With three award winning Hotels on site encompassing over 1180 rooms, an indulgent day spa, world-class restaurants and entertainment, the property is truly a world-class integrated resort.- As a Night Auditor you will perform the end of...

  • Night Auditor/Receptionist

    1 week ago

    Perth, Western Australia 1Wdi Management Pty Ltd Full time

    We are looking for a Night Auditor to join our team at Flag Motor Lodge in Rivervale.The Night Auditor works at the front desk of a hotel during the night, and they must ensure that the quality and integrity of the establishment are maintained just as diligently as they are during the day. Some of their typical duties include:- Managing front desk activity...

  • Night Auditor

    1 week ago

    Perth, Western Australia Ingot Hotel Perth Full time

    **Join Our Award-Winning Team at The Ingot Hotel Perth**At The Ingot Hotel Perth, we believe in creating a "**home away from home"**for our guests, where warmth, professionalism, and exceptional service come together. As an award-winning, full-service hotel with a strong corporate following, we are expanding our Front Office Team and are looking for a...

  • Night Auditor

    4 days ago

    Perth, Western Australia Pro-invest Careers Full time

    About Country Comfort PerthCountry Comfort Perth is the ideal haven for both leisure and business travelers. Located close to Perth Domestic Airport, with free WiFi, parking, and a pool, we offer a range of amenities that ensure a comfortable and seamless stay. Our warm and friendly team strives to create an outstanding guest experience with exceptional...

  • Night Auditor

    2 weeks ago

    Perth, Western Australia QT Perth Full time $40,000 - $80,000 per year

    Title:     Night AuditorPosition Overview:To anticipate and meet the needs and desires of the hotel's guests, to ensure that guests' room requirements are fulfilled, to maintain the established high standard of service, and to adhere to the policies and procedures of the hotel.Our Vision is being leaders in creating experiences and properties that escape...

  • Night Auditor

    7 days ago

    Perth, Western Australia Holiday Inn Full time

    At Holiday Inn West Perth, we are committed to delivering exceptional service and creating memorable guest experiences. As part of the IHG Hotels & Resorts family, we foster a welcoming and inclusive culture where every team member is empowered to thrive. We are currently seeking a reliable and detail-oriented Night Auditor to join our team and ensure smooth...

  • Casual Night Auditor

    1 week ago

    Perth, Western Australia The Great Southern Hotel Full time

    **The Great Southern Hotel Perth (GSH-Perth)** is a 4 Star boutique hotel. The hotel is situated in the main cultural and entertainment precinct of Perth, only a short walk from Perth train station, NIB Stadium, Art Gallery of WA, Perth Arena, and the State Theatre. We are currently seeking a well presented individual with a solid background in Front...

  • Front Desk Night Auditor

    1 week ago

    Perth, Western Australia beBeeCustomerService Full time $60,000 - $80,000

    Job DescriptionNight Auditors play a vital role in ensuring the accuracy of financial transactions and delivering exceptional customer service.Key Responsibilities:Perform end-of-day functions for the Front Office, including verifying information, identifying discrepancies, and posting accounts.Deliver quality customer service through check-in, check-out,...

  • Night Auditor

    1 week ago

    Perth, Western Australia Holiday Inn Full time

    Located within walking distance to Kings Park, Holiday Inn West Perth is IHG's first Perth property outside of the city centre. Part of the hotel's charm is the former 1902 Walsh Family residence which sits at the front of the property as a destination restaurant, as will the two character-filled boardrooms that currently occupy the space. Additionally, all...

  • Auditor Position

    7 days ago

    Perth, Western Australia beBeeGuest Full time $2,670 - $40,800

    Reliable Night Auditor WantedWe are seeking an organized and detail-oriented individual to work as a reliable Night Auditor. This role involves handling transactions, providing exceptional customer service, and ensuring seamless guest experiences during overnight shifts.Key Responsibilities:Ensuring all guest transactions are accurately processed and...