Senior Business Analyst

1 week ago

Brisbane, Queensland, Australia Talenza Full time

Description

This is your chance to work with a global SaaS platform used for some of the world's most high-profile events - from international sporting competitions to large-scale conferences.

We're looking for a Senior Business Analyst who's passionate about technology, skilled in uncovering customer needs, and experienced in delivering innovative software solutions. You'll be joining a growing product team that thrives on collaboration, creativity, and pushing the boundaries of what's possible.

  • A role that blends customer-facing work with internal product collaboration.
  • Exposure to global customers and complex SaaS products in the event-tech space.
  • Modern tech stack: React, C#, Azure, SQL, Agile
  • Flexible working: hybrid in Brisbane, with occasional evening calls for global collaboration.
  • Excellent benefits: extra parental leave, miscarriage leave, annual performance budget, 2 weeks "work anywhere" option, recognition programs, and more.
    • Partner with the Product Owner, stakeholders, and tech teams to gather, refine, and document business requirements.
    • Conduct interviews, workshops, and research to deeply understand user needs.
    • Create clear process flows, user stories, and acceptance criteria.
    • Support the product lifecycle, from roadmap input to release, ensuring solutions meet both business and customer goals.
    • Participate in agile ceremonies and ensure alignment with the ever-evolving product roadmap.
    • Communicate complex concepts to both technical and non-technical audiences.
      • 5+ years as a Business Analyst, ideally in a software product or SaaS environment.
      • Strong customer engagement skills with a knack for turning feedback into actionable requirements.
      • Proven Agile experience and ability to write clear, actionable user stories.
      • Familiarity with tools like Jira, Confluence, Figma, and similar.
      • Analytical, problem-solving mindset with a focus on delivering real value to end-users.
      If this sounds like your next step, contact tom.long@talenza.com.au

Apply Now #J-18808-Ljbffr

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