Lead Associate

3 weeks ago

Sutherland Shire, Australia WNS (Holdings) Limited (ADR) Full time

WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence.We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client. We co-create and execute the future vision of 400+ clients with the help of our 44,000+ employees.

Job Description

Lodge new insurance claims for our customers and intermediaries Determine coverage through exploratory questioning, policy interpretation and using judgement and analysis to make informed decisions Elevate the customer experience through setting clear expectations of the claim process and effectively communicating how the claim will be managed Negotiate and obtain collection of customer excess including appropriate education of payment options Accountable for financial outcomes impacting claims costs through application of correct policy limits, applicable laws and leveraging preferred suppliers/repair methods Respond to and manage customer, supplier and repairer and third-party enquiries on existing claims via customer channel of choice with a focus on cost management and progressing and finalising the claim Respond to and manage claim activities; customer, supplier and repairer correspondence and complaints within agreed timeframes and obligations Ensure information provided to the customer is clear, complete and accurate based on sound knowledge and understanding of claim policies, processes and their intent Ensure claim review is completed on each claim touch; liaise with suppliers and repairers to ensure timely replacement and/or repair experience for our customers and claim is progressed efficiently, actively contributing to overall reduction of customer life of claim and effective financial management Identify opportunities to improve processes and systems and participate in their testing, in order to contribute to the overall efficiency and cost effectiveness of the Claims function Accountable for decision making within policy guidelines and delegations of authority to deliver best outcome for the customer and the organisation Appropriate and professional workplace behaviours, assist other team members and willingly undertake other key responsibilities and activities to contribute to overall portfolio health Demonstrate responsibility for own personal development and professional learning goals and actively participate in performance review process in conjunction with direct Leader

#J-18808-Ljbffr

  • Lead Associate

    3 weeks ago

    Sutherland Shire Council, Australia WNS (Holdings) Limited (ADR) Full time

    WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing,...

  • Mortgage Sales Associate

    1 week ago

    Sutherland, Australia Aussie Full time

    **Company Description** In 2021, two powerhouses in the Australian mortgage industry, Aussie and Lendi, merged to form Lendi Group. This union is a match made in heaven, because both brands were born as disruptors, driven by a desire to see things done differently for customers and brokers alike. Since the day we came together, we’ve been dedicated to...

  • Leading Hand

    3 weeks ago

    Sutherland Shire, Australia Careers at Council Full time

    Position OverviewLeading Hand - Civil Maintenance is an exciting opportunity for a hands-on leader who is passionate about delivering high-quality maintenance and restoration works. In this role, you will support the Team Leader in executing both planned and reactive maintenance tasks while ensuring compliance with safety regulations and council policies....

  • Lead Associate

    3 days ago

    Sutherland, Australia WNS Full time

    **Qualifications**: Relevant tertiary qualification desired (Business, Finance, Commerce) **Job Location**:

  • Leading Hand

    3 weeks ago

    Sutherland Shire Council, Australia Careers at Council Full time

    Position OverviewLeading Hand - Civil Maintenance is an exciting opportunity for a hands-on leader who is passionate about delivering high-quality maintenance and restoration works. In this role, you will support the Team Leader in executing both planned and reactive maintenance tasks while ensuring compliance with safety regulations and council policies....

  • Mechanical Designer

    3 weeks ago

    Sutherland Shire, Australia W3 Associates Full time

    Director | W3 Associates | Water Industry Recruitment Specialists Company Our client is a leading provider of industrial and municipal water and wastewater treatment systems across Australia, NZ and the Pacific Islands. They provide treatment plants and technology to municipal and industrial end users in the F&B, mining, municipal, infrastructure and...

  • Lead Educator

    1 week ago

    Sutherland, Australia Playgroup NSW Full time

    Part-time (19 hrs a week) - School Terms Only - SCHCADS Level 3 **_ Exciting opportunity to play, learn and build your career with Playgroup NSW!_** **Our Vision **at Playgroup NSW is to positively impact every NSW child, their family and community in the first 2,000 days of life. **Our Purpose **is to lead play-based programs and services for NSW...

  • Admin/accounts Payable

    4 days ago

    Sutherland Shire, Australia ACRWORLD Full time

    Immediate start - Full time position available - 40 hours per week **ACRWORLD **is a leading nationwide Recruitment & Labour Hire provider that is now one of Australia’s largest Architecture, Engineering, Construction, Renewable Energy and Property agencies, with an impressive track record in securing talent in an ever-evolving and competitive...

  • Community Development Advisor

    3 days ago

    Sutherland Shire, Australia Sutherland Shire Council Full time

    Things We’ll **Trust** You With: - Foster and continue to strengthen relationships with our community organisations to achieve positive outcomes for the Seniors in the Sutherland Shire. - Utilise your exceptional stakeholder management and communication to lead sector initiatives and build the capacity of service providers in the Seniors sector. - Bring...

  • Associate - Operations

    3 weeks ago

    Sutherland Shire Council, Australia WNS (Holdings) Limited (ADR) Full time

    WNS (Holdings) Limited (NYSE: WNS) is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing,...