Retail Consultant, Colonnades

Drive connections that matter in every moment.

Optus is more than just a telco – we're a team of passionate and supportive people defining the future of service excellence, one extraordinary customer experience at a time. Every day our team of 6,000+ embrace a 'yes' mindset, ensuring Australians enjoy closer friendships, stronger teams, deeper partnerships, and bigger breakthroughs. Here, you'll find a community that thrives on challenging themselves and changing the game. A place where you can build strong networks and long-lasting relationships, powered by lively collaboration, unwavering support, high flexibility, and a healthy dose of daily optimism.

We're on the lookout for an experienced Retail Sales Consultant to join our Colonnades store on a part-time basis who shares this excitement, thrives in a collaborative, results-driven culture and feels empowered to deliver customer experiences and moments that matter.

Be part of a team where you feel truly connected to what matters across Optus, by coming together to collaborate with purpose, share problems, celebrate solutions, learn, develop and harness networking opportunities.

• You are the face of Optus delivering customer service brilliance powered by optimism
• Learn all about our tech products and services by sharing your knowledge in a way that's easy to understand
• Provide personalised solutions and product expertise – your smile is your secret sales weapon
• Team up with your colleagues to create a welcoming haven – together, we learn, grow and create memorable moments that matter

• Sales Superpower: To sales and beyond; your superhuman ability is hitting sales targets
• Tech Explorer: You are always on the hunt for the latest tech trends that you can communicate
• Problem-Solving Pro: Challenges are opportunities to help customers find solutions
• Team Spirit: You thrive in a collaborative, customer-focused environment

• Competitive remuneration and employee discounts. Make life easier (and more affordable) with an $80 monthly credit and 25% off Optus products and unique shopping discounts with our retail partners.
• A paid Connected Day each year to focus on culture, family, health, community, or whatever's important to you.
• Inclusive paid parental leave (up to 14 weeks for primary caregivers)
• Direct your own development with Optus U's industry-focused micro-credentials, developed with La Trobe and Macquarie Universities.
• Build meaningful connections through employee-led networks and diversity initiatives like Culture Connect, Elevate Women, Disability Network, Express Yourself (LGBTQIA+).
• Wellbeing support with free access to counselling and support services, 24/7 — in-person, by phone, SMS, or video.
• Flexible rosters that make more space for life outside of work.

Intrigued – but perhaps you don't align to 100% of the role requirements? That's OK, we strongly encourage you to apply – we all have growth and development opportunities.

At Optus, we are strengthened by others and value diversity, embracing individual differences. We are committed to ensuring that our application process provides an equal employment opportunity to all job seekers, including individuals from diverse gender, cultural and linguistic backgrounds, individuals with a disability, individuals identifying as LGBTQIA+, and Indigenous Australians. If you require adjustments or accessibility support to participate fairly in the recruitment process, please email AccessibleRecruitment at optus dot com dot au or call 1800 309 170 and we will be in touch.

For more information on Diversity, Inclusion & Belonging at Optus, please visit the Optus Inclusion and Diversity page.