Regional Customer Service Team Leader

4 days ago

Sydney, New South Wales, Australia AMA Group Ltd Full time
Overview

Join to apply for the Regional Customer Service Team Leader role at AMA Group Ltd.

This Monday–Friday role is a full-time, permanent opportunity. Due to company growth, we are seeking an experienced, results-focused Regional Customer Service Team Lead to join our centralised team. This role is based in Sydney (N/NE region) with the flexibility to travel between multiple Sydney sites. In a fast-paced environment, you will work closely with the National Customer Relations Lead and Site Managers and lead a team of highly trained Customer Care professionals across our Sydney sites.

Responsibilities
  • Ensuring the environment is always customer friendly
  • Providing a supportive work environment for all Customer Care Advisors
  • Investigation and reporting of customer complaints / queries
  • Internal stakeholder engagement
  • Recruitment, training and performance management for Customer Care team members
Qualifications
  • Have previous experience in a customer facing, fast paced environment
  • Strive to achieve a positive customer experience in every interaction
  • Have high attention to detail
  • Be organised and have exceptional time management skills
  • Build rapport in person as well as over the phone
  • Work well in a team
Apply

To apply for this rewarding opportunity, please forward your email application, including a cover letter, to smartjobs@capitalsmart.com.au

About Capital SMART / Equal Opportunity

Capital SMART is an equal opportunity employer. We are dedicated to finding the best fit for every role. All qualified applications will be considered regardless of gender identity or expression, age, religion, national origin, disability, or sexual orientation. No matter who you are, if you have the drive and talent to progress, when you're part of our Team, you're going places

Seniority level
  • Mid-Senior level
Employment type
  • Full-time
Job function
  • Other
Industries
  • Automotive
#J-18808-Ljbffr

  • Regional Customer Service Team Leader

    4 days ago

    Sydney, New South Wales, Australia AMA Group Ltd Full time

    OverviewJoin to apply for the Regional Customer Service Team Leader role at AMA Group Ltd.This Monday–Friday role is a full-time, permanent opportunity. Due to company growth, we are seeking an experienced, results-focused Regional Customer Service Team Lead to join our centralised team. This role is based in Sydney (N/NE region) with the flexibility to...

  • Regional Customer Service Team Leader

    4 weeks ago

    Sydney, New South Wales, Australia AMA Group Full time

    This Monday-Friday role is a full-time, permanent opportunity.Due to company growth, we are currently seeking an experienced, results focused Regional Customer Service Team Lead,to join our centralised team.This is a full time, permanent role based in Sydney (N/NE region). You will be flexible to travel between multiple Sydney sites.In a fast-paced...

  • Regional Team Leader

    7 days ago

    Sydney, New South Wales, Australia Catholic Healthcare Full time

    Regional Team Leader - Aged Care Assessment ServicesJoin to apply for the Regional Team Leader - Aged Care Assessment Services role at Catholic HealthcareRegional Team Leader - Aged Care Assessment Services15 hours ago Be among the first 25 applicantsJoin to apply for the Regional Team Leader - Aged Care Assessment Services role at Catholic...

  • Regional Customer Service Team Lead

    4 days ago

    Sydney, New South Wales, Australia beBeeCustomer Full time $80,000 - $120,000

    Job Title: Regional Customer Service Team LeaderWe are seeking an experienced, results-focused team lead to join our centralized team. This is a full-time, permanent opportunity based in Sydney (N/NE region) with the flexibility to travel between multiple sites.ResponsibilitiesEnsure a customer-friendly environment at all timesProvide a supportive work...

  • Regional Team Leader

    6 days ago

    Sydney, New South Wales, Australia Catholic Healthcare Limited Full time

    Regional Team Leader - Aged Care Assessment Services Sydney NSW, AustraliaPosted Monday 25 August 2025 at 2:00 pm Expires Friday 26 September 2025 at 1:59 pmLocation - Sydney (with occasional travel across Central Coast up to Far North Coast)Status - Permanent Full timeCompetitive Hourly rate7 additional leave days per year + NFP Salary Packaging + Fitness...

  • Regional Team Leader

    6 days ago

    Sydney, New South Wales, Australia Catholic Healthcare Limited Full time

    Regional Team Leader - Aged Care Assessment ServicesSydney NSW, AustraliaPosted Monday 25 August 2025 at 2:00 pm | Expires Friday 26 September 2025 at 1:59 pmLocation – Sydney (with occasional travel across Central Coast up to Far North Coast)Status – Permanent Full timeCompetitive Hourly rate7 additional leave days per year + NFP Salary Packaging +...

  • Regional Team Leader

    7 days ago

    Sydney, New South Wales, Australia Catholic Healthcare Limited Full time

    Regional Team Leader - Aged Care Assessment ServicesSydney NSW, AustraliaPosted Monday 25 August 2025 at 2:00 pm | Expires Friday 26 September 2025 at 1:59 pmLocation – Sydney (with occasional travel across Central Coast up to Far North Coast)Status – Permanent Full timeCompetitive Hourly rate7 additional leave days per year + NFP Salary Packaging +...

  • Regional Customer Experience Leader

    24 hours ago

    Sydney, New South Wales, Australia beBeeCustomerService Full time $100,000 - $130,000

    As a Regional Customer Service Team Lead, you will be responsible for overseeing a team of skilled Customer Care professionals in a dynamic environment.This role involves close collaboration with the National Customer Relations Manager and Site Leaders to ensure exceptional customer satisfaction.Your key responsibilities will include:Create a supportive work...

  • Customer Service Team Leader

    4 days ago

    Sydney, New South Wales, Australia Aboriginal Health Council Of Western Australia Full time

    About Toll GroupAt Toll, we do more than just logistics - we move the businesses that move the world.Our 16,000 team members can help solve any logistics, transport, or supply chain challenge – big or small.We have been supporting our customers for more than 130 years.Today, we support more than 20,000 customers worldwide with 500 sites in 27 markets, and...

  • Regional Leader

    3 weeks ago

    Sydney, New South Wales, Australia Lorna Jane Full time

    Join to apply for the Regional Leader role at Lorna Jane6 days ago Be among the first 25 applicants Join to apply for the Regional Leader role at Lorna Jane Get AI-powered advice on this job and more exclusive features.We're on the lookout for a passionate and experienced Regional Manager in Sydney to join our NSW State Team.If you're ready to step up, lead...