Dental Receptionist

Dental Receptionist role at Impression Dental Group. This is a part-time position, 4 days per week with Thursdays off.

As the first point of contact, you'll play a key role in creating a warm and welcoming experience for every patient who walks through our doors. This is a fantastic opportunity for someone who enjoys working with people, thrives in a team environment, and takes pride in providing excellent customer service. We offer a wide range of treatments from general check-ups to advanced treatments such as implants.

• Patient Interaction: Greet patients warmly, check them in and out, and manage appointment scheduling.
• Administrative Support: Handle phone calls, emails, and inquiries, providing information about treatments and addressing patient concerns or complaints.
• Billing and Insurance: Process payments, manage billing inquiries, and assist patients with payment plans and verification.
• Records Management: Maintain patient records accurately, ensuring confidentiality and compliance within regulations.
• Office Organisation: Keep the reception area tidy and organised, ensuring that all necessary materials are stocked and available.
• Team Collaboration: Work closely with dental staff to ensure efficient patient flow and communication between front and back office.

• Competitive hourly rate
• Varied role
• Opportunity to make a difference
• Employee Assistance Program
• Unlock exclusive discounts and cashback offers on the Swag App
• Certified Great Place to Work two years in a row 2024 & 2025

• Prior experience is essential
• A Cert III or IV in Dental Assisting is beneficial but not mandatory
• Excellent verbal and written communication skills
• Ability to multitask, prioritise tasks, and manage time effectively in a fast-paced environment
• Capability to address patient concerns and resolve issues with professionalism and empathy
• Attention to detail

If you are passionate about patient care and enjoy being part of a supportive team in a modern dental environment, we'd love to hear from you Applications will be reviewed as they come in, so don't hesitate—click APPLY NOW