Registry Support Officer Full-time Permanent
4 weeks ago
This is an exciting opportunity to work for one of the largest employers in Canberra. ACT Government offers an inclusive and diverse workforce, work in a supportive environment and access to varied career development opportunities.
This process will be used to establish a merit pool to fill vacancies now and in the future.
Are you someone with a positive, can do attitude, a high level of attention to detail, and the ability to exercise sound judgement? Would you thrive in a workplace where your work is fast paced and your flexibility, and commitment to quality client service will be valued and recognised? Then this might be the job for you.
Registry Support Officers provide administrative support across the ACT Courts and Tribunal registry operations. They provide client services, handle telephone and face to face enquiries, manage and monitor trust payments and collection of public monies as required at the front counter, process documents, handle sensitive and protected information, provide in-court support, prepare and manage files, record court outcomes and list court matters using the IT systems, and assist with other administration activities to support the court and those requiring the service of the court.
We are committed to creating an inclusive environment where people with diverse thoughts, lived experience, and perspectives can thrive and contribute their unique talents to the ACTPS and ACT community. We encourage Aboriginal and Torres Strait Islander people, people with disability, people with culturally and linguistically diverse backgrounds, veterans, younger and older workers, and people with diverse genders, sexes and sexualities to apply.
Eligibility/Other requirements:
- Computer literacy skills are relevant to this role.
- The successful candidate will be required to undergo a National Criminal History check.
Notes: There are both permanent and temporary positions available. Part-time hours may be considered and the salary noted above will be paid pro-rata. A Merit Pool will be established from this selection process and will be used to fill vacancies over the next 12 months. Due to the operational requirements of the role, remote/hybrid working arrangements are not suitable for this position.
How to Apply: You must provide a response addressing your Skills and Experience relevant to the position capabilities. Please submit:
- Your curriculum vitae
- Maximum two pages with your response
- Two Referee reports.
(Responses longer than two pages will not be considered)
Tips On How to Prepare Your Written Response:
Providing specific evidence-based examples of your experience will show the selection panel that you understand the position requirements and that your capabilities will enable you to perform well in the role.
Use examples to show your experience relating to the capabilities (the points listed under each of the headings in the Position Description - Skills, Knowledge, Behaviour).
The STAR model below is one of the ways that you can structure your written response to help demonstrate your capabilities, using specific examples:
Situation: Describe the context and background of the project or task and your personal involvement in it. Set the scene and be as specific as possible.
Task: Explain the specifics of your responsibility and what you were required to achieve and by when.
Action: What did you personally do to perform the task? How did you do it?
Result: What was the outcome generated by the action that you took?
Applications should be submitted via the Apply Now button below.
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