Service Engineer

4 weeks ago

Wollongong, New South Wales, Australia Illawarra Mercury Full time
Overview

Field Services Engineer (with electrical competencies) – Hundegger Australasia Pty Ltd. Based in NSW, Wollongong ideal, with regular travel around the country and occasional international travel. Job Title: Field Service Technician NSW/QLD.

Based in Bavaria, Germany, Hundegger are world leaders in fully automated CNC solid timber processing machinery for engineered timber products. Hundegger Australasia Pty Ltd serves Australia and New Zealand with a Sales, Spare Parts and Remote Service facility in Rowville, Victoria, and supports over 140 installations across Australia and New Zealand.

Role Responsibilities
  • Scheduled Servicing and repair of Hundegger machinery at customer sites.
  • Carry out in-depth technical investigations of system issues and provide accurate recommendations to the Customer and Service Manager.
  • Identify and correct failures or defects incurred during operation in a timely manner.
  • Perform training for existing and/or new customer staff in efficient operation and basic maintenance of Hundegger machinery.
  • Ensure all installation safety requirements and protocols, including adherence to SWMS and SOPs, are up to date.
  • Production monitor and assist/advise customers on process improvements.
  • Install new machinery – standalone or integrated with automated systems at customer sites.
  • Provide rostered remote support to customers and machines during regular business hours.
Before Applying, You Will Have
  • Experience as a multi-axis CNC wood working machinery Service Engineer/Technician (or other multi-axis CNC experience) with Electrical/Mechanical Trade skills.
  • Will to travel.
  • Excellent customer relationship skills.
  • Solid computer skills.
  • Willingness to work autonomously as a Service Technician.
  • Experience in the repair and maintenance of general mechanical and pneumatic equipment.
  • Ability to work independently and efficiently.
  • Solution-oriented approach in challenging situations.
  • Excellent communication and remote diagnostic skills.
  • Australian residency.
Why apply?

Hundegger Australasia Pty Ltd has a culture that rewards integrity and team effort. We foster professional and personal development and look to shape your role to your strengths, skills and interests. We require strong mechanical, electrical, network and systems skills, and value a strong, successful team that delivers results.

Remuneration will be commensurate with the skills of the applicant and will include an attractive salary, approved overtime, vehicle provision and training. The role requires frequent travel; approximately 70% of the time will involve traveling to customers. Initial training will be provided in Australia and German-based training is likely for the successful candidate.

Expressions of interest are welcome and may be forwarded alongside a Curriculum Vitae to *****@hundegger.com.au

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