Retail Specialist, Armadale

3 weeks ago

Melbourne, Victoria, Australia Lee Mathews Full time
Overview

We are seeking an energetic, highly motivated Retail Specialist to join our flagship store in Armadale. You will be joining a creative and passionate team that strives to always create a welcoming and inspiring experience in-store.

Experience in a high-end boutique store is preferred, but not essential. This role offers generous staff discounts and uniform benefits, along with exceptional training and opportunities for professional development and career progression.

About the brand and role

Australian brand Lee Mathews delicately weaves colour, texture and prints into sophisticated and refined seasonal collections. The role reports to the Store Manager and is centered on delivering excellent customer service and building a loyal customer base.

Responsibilities
  • Cultivating local relationships with customers, VIPs & other retailers
  • Assisting customers in-store
  • Providing an inspiring and welcoming atmosphere in-store
  • Communicating styling advice based on in-depth knowledge of product and brand aesthetic
  • Answering phone and email enquiries and managing other communication channels
  • Striving to achieve sales targets and company KPIs
  • Supporting the manager in daily operational procedures and administrative tasks
  • Ensuring the store aesthetics are always at their best
  • Assisting the manager in strategizing business ideas that support store and business growth
Requirements
  • Experience in high-end retail customer service
  • Exceptional customer service skills
  • Experience in growing and nurturing a customer database
  • Exceptional presentation
  • Exceptional verbal and written communication skills
  • Understanding of the Lee Mathews brand and aesthetic
  • Understanding of the customer demographic
  • Highly motivated and detail-oriented
  • Strong organizational skills
  • For further enquiries about the role or to submit an application please contact heidi@leemathews.com.au
Employment details
  • Seniority level: Entry level
  • Employment type: Full-time
  • Job function: Sales and Business Development
  • Industries: Retail
How to apply

To apply or for enquiries about the role, please contact the email above.


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