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Virtual Health Capability Manager
4 weeks ago
Aspen Medical is a global provider of innovative healthcare solutions across a diverse range of clients within the Defence, Mining, Oil and Gas, Government and Humanitarian sectors. We are a world leader in the delivery of exceptional healthcare in any setting, particularly those that are remote, challenging, and under-resourced.
We are seeking an experienced and proactive Virtual Health Capability Manager to drive organisational readiness for virtual-first care. Reporting to the Director of Virtual Health, this pivotal role leads the design and implementation of capability uplift initiatives across people, systems, and processes. As a key change leader, you will support teams to embrace and embed virtual models of care, ensuring scalable, safe, and patient-centered service delivery across all business units.
Key Responsibilities
- Analyse current virtual health capabilities and adoption, identifying gaps and providing data-driven insights to guide improvements and strategic planning.
- Develop and implement a virtual-first capability roadmap that aligns with the organisation's Virtual Health strategy.
- Lead cross-functional initiatives to embed virtual health capability in operations, logistics, clinical care, and support services.
- Design and deliver training, frameworks, and practical tools that uplift staff confidence and competence in virtual care.
- Redesign workflows and processes to meet safety, quality, and compliance standards for virtual service delivery.
- Collaborate closely with HR, IT, Clinical Governance, L&D, and program leads to ensure integration of VH capability across functions.
- Evaluate capability uplift through effective reporting, risk identification, and performance monitoring.
- Proven experience in capability development, workforce transformation, or healthcare project delivery—ideally in digital health or virtual care environments.
- Strong understanding of virtual health models, telehealth workflows, and digital care integration.
- Outstanding change leadership skills and the ability to lead cross-functional teams through complex transitions.
- Excellent communication, facilitation, and documentation skills to engage diverse stakeholders.
- Solid understanding of healthcare governance, compliance frameworks, and training standards.
- Qualifications in health, education, business, or organisational development are highly regarded.
- Full-time, fixed-term position with the possibility of extension
- Flexible working from home arrangement.
- Access to 24/7 Employee Assistance Program.
- Access to employee benefits such as gym membership, and health insurance discount.
- Collaborative work environment.
Apply now For further inquiries, please contact Muhammad Sulaiman, Talent Acquisition Coordinator for Aspen Medical at msulaiman@aspenmedical.com .
Aspen Medical values diversity and inclusion and actively encourages applications from all backgrounds, including Aboriginal and Torres Strait Islander peoples, LGBTQIA+ communities, and those from diverse cultural backgrounds. We also welcome applications from ADF veterans with relevant skills and experience.
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