Care Administration Officer

3 weeks ago

Perth, Western Australia Dovida Australia Full time
Overview

Care Administration Officer at Dovida Australia. Join Dovida as a Care Administration Officer and play a key role in keeping our clients at the heart of everything we do. You'll be the first point of contact for client calls and administrative duties — ensuring smooth, high-quality support for our Care Managers and the clients we serve. This part-time role, based at Clarkson or Osborne Park, is ideal for a detail-oriented multitasker who thrives in a fast-paced, client-focused environment. The Care Administration Officer will be required to work 19 hours per week.

Location and terms

Locations: Clarkson or Osborne Park, Western Australia

Seniority level: Entry level

Employment type: Part-time

Hours: 19 hours per week

Why join us?
  • A rewarding career where you can make a positive difference in the lives of seniors and their families.
  • A company that recognizes and appreciates the value of the work that you do.
  • A fun and supportive team.
  • Annual Appreciation Day.
  • Access to our Employee Assistance Program.
Key Responsibilities
  • Manage purchase orders, contracts, and invoicing for Approved Service Providers (ASPs).
  • Provide timely client administration support, including scheduling and record management.
  • Assist Care Managers with tasks such as diary management, filing, and care consultation packs.
  • Coordinate client consumables and monitor updates in care management systems.
  • Deliver exceptional customer service to clients, families, and stakeholders.
  • Contribute to team goals, compliance standards, and continuous improvement initiatives.
Qualifications
  • Excellent communication and customer service skills.
  • Proactive and able to take initiative.
  • Adaptable and flexible, thriving in changing environments.
  • Experience or interest in admin-heavy roles.
  • Eager to contribute positively to a dynamic team.
  • Ability to learn and pick up IT systems quickly.
About us

Dovida is a national provider of high-quality, person-centred home care. We provide a range of services including everyday companionship, domestic assistance, personal care, meal preparation, medication reminders, and transport to appointments, shopping, and social outings. Our mission is to support, empower, and uplift individuals by keeping them at the heart of everything we do and of every decision about their care.

Australian work rights

Applicants must have permanent or temporary rights to work in Australia with no restrictions.

How to apply

Please submit your resume and a cover letter detailing your suitability for this role.

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