Client Funding Operations Specialist

1 day ago

Sydney, New South Wales, Australia TMGM Webinar Ride the Gold Wave Full time
Overview

At TMGM, we pride ourselves on delivering seamless trading experiences for our global clients. As a Client Funding Operations Specialist you will play a key role in ensuring smooth and efficient funding operations, trade settlement accuracy, and regulatory compliance. This role is ideal for a detail-oriented professional with a strong understanding of broker operations, financial reconciliation, and risk management in a fast-paced trading environment.

Key Responsibilities
  • Daily Funding Processing: Review and process client deposits, withdrawals, and internal transfers across trading platforms and payment channels.
  • Reconciliation: Perform daily reconciliation of client accounts, platform balances, and bank statements to ensure accuracy.
  • Reporting: Prepare daily and weekly financial reports, including funding summaries and account status updates.
  • Risk Monitoring: Identify and escalate unusual funding activity, trading anomalies, or operational discrepancies.
  • Case Handling: Resolve transaction issues, exceptions, and client funding queries promptly.
  • Compliance Support: Follow regulatory requirements (ASIC, CySEC, FMA, etc.) and support AML/CTF checks for all transactions.
  • Data Analysis: Collect and analyze key statistics to improve efficiency and client service.
Qualifications
  • Bachelor's degree in Business Administration, Business Management, or a related discipline.
  • Strong written and verbal communication skills, with the ability to engage effectively across all levels of the organization.
  • Fluency in English and Mandarin Chinese (both written and spoken) is required.
  • Exceptional accuracy and precision when handling data and documentation.
  • Ability to work under pressure and thrive in a fast-paced, dynamic environment.
  • Strong teamwork skills with the ability to work independently when required.
  • Patience and consistency in performing repetitive tasks while maintaining high levels of accuracy and multitasking effectively.
  • Quick to absorb and apply new knowledge, processes, and systems.
  • Proficiency in Microsoft Office Suite; advanced Excel skills will be highly regarded.
Benefits
  • Celebrate your tenure with us Receive generous milestone anniversary gifts that grow with each year of service.
  • Join a vibrant workplace culture with fantastic team-building activities, fostering camaraderie and collaboration among colleagues.
  • Prioritize your well-being Access our Flexible Spending Account (FSA) for various health and wellness needs.
  • Invest in your growth Access annual training opportunities tailored to your role.

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