Assistant Project Officer

24 hours ago

Parramatta Park, Queensland, Australia NSW Department of Communities and Justice Full time
Overview

Assistant Project Officer, Water Management – NSW Department of Communities and Justice (DCJ)

Location: Parramatta, with flexible/hybrid work options

Employment Type: Temporary full-time up to 12 months

Salary range: $99,938 – $110,271 per annum, plus employer's contribution to superannuation and annual leave loading

About the team: The Vacated Accounts Management Team (VAMT) is part of the Service Delivery Assurance Hub (SDAH) within Homes NSW. VAMT reconciles accounts for vacated tenants across Housing Services, supports refund processing and debt recovery in compliance with Treasury Directions and the Public Finance and Audit Act, and oversees water management for Homes NSW.

Your role

As the Assistant Project Officer, Water Management, you will oversee the review and resolution of water charges and disputes, liaising with water authorities, managing investigations and reporting on water-related matters. You will oversee end-to-end processing of water charge issues and provide accurate and timely information to Homes NSW operations teams.

What You'll Do
  • Provide project and operational support, including monitoring, reviewing and managing disputes related to water charges.
  • Liaise with stakeholders including Water Authorities.
  • Update and collate documentation and records related to water charges, policies and practices to ensure efficient service delivery.
  • Communicate updates regarding water charge status and implementation issues with relevant stakeholders.
  • Provide secretariat and administrative services to support water management delivery.
Requirements and Capabilities

You will be expected to navigate a dynamic high-volume environment with competing priorities and tight deadlines. Success requires:

  • The ability to identify and respond to risks quickly and effectively
  • Strong stakeholder engagement and negotiation skills
  • A commitment to delivering high-quality reviews compliant with policy and procedure
What We're Looking For

Exceptional organizational and time management skills, with proficiency in managing high-volume end-to-end investigations, while maintaining accurate tracking and detailed reporting to ensure progress.

You Will Also Demonstrate
  • A thorough understanding of tenancy management and housing policies is highly recommended.
  • Sound decision-making and collaboration to achieve effective outcomes.
  • Strong written and verbal communication to prepare reports and respond to stakeholders.
  • Experience using DCJ IT systems (Homes and the current maintenance system) is valued but not essential; training will be provided.
What We Offer
  • A challenging and rewarding career
  • Flexible, autonomous work environment
  • Competitive pay and conditions
  • Training and development opportunities
  • Health & Wellbeing and Employee Assistance Programs
How to Apply and Additional Information

Download the role description. If applying via Seek, you may need to create or log in to a Seek account. To apply directly via the DCJ Careers site, search for the job and click Apply Now.

Applications close Tuesday, 9 September 2025 at 11:59pm AEST.

Inclusion and Diversity

DCJ is committed to inclusion and diversity, hiring people with a wide variety of skills, experiences and backgrounds. This includes people with disability, Aboriginal and Torres Strait Islander Peoples, women, LGBTQIA+ individuals, culturally and linguistically diverse people, carers and other diversity groups.

Other Information

A talent pool may be created for future roles and is valid for up to 18 months. For more information, visit Applying for DCJ jobs on the DCJ website.

Thank you for your interest in this role. We look forward to your application.


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