Customer Success Manager, Ag-Tech

3 weeks ago

Bundaberg, Queensland, Australia BeeHero Full time
About Us

At BeeHero, we believe technology should do more than just make life easier; it should drive real-world impact. Our mission is to future-proof the global food supply through precision pollination. BeeHero is a data-driven company that has developed a unique platform that leverages low-cost IoT sensors and artificial intelligence to collect and analyse data on bee behaviour and pollination patterns. This data is then used to help farmers and food producers optimize their crop yields, improve crop quality, and enhance overall ecosystem health. With BeeHero's technology, farmers gain deep insights into the complex world of pollination and can make more informed decisions about how to manage their land and resources.

This data empowers farmers with actionable insights to boos tcrop yields, improve quality, and support the health of our ecosystems. With BeeHero's technology, farmers gain deep insights into the complex world of pollination and can make more informed decisions about managing their land and resources.

About The Role

Location - Mooloolah Valley QLD, Australia

Salary – AUD 95,000

We are looking for a Customer Success Manager to join our team as our first employee in the Mooloolah Valley QLD area of Australia.

This role will be pivotal in BeeHero's expansion into new crop markets.

You build and maintain strong customer relationships and introduce growers to BeeHero's cutting-edge pollination services and our award-winning Pollantion Insight Platform, with a focus on macadamia and avocado.

You will manage the customer onboarding, logistics, renewals, and account expansion.

Most importantly, you'll join an inclusive community of creative, fun-loving, and ambitious individuals, where you can immerse yourself in the fascinating world of honeybees.

The position will require you to travel ~20% of the time

Responsibilities
  • Onboard and manage our customers through onboarding and renewal
  • Monitor and improve customer satisfaction metrics
  • Monitor account health and identify expansion opportunities
  • Drive product adoption and usage
  • Conduct regular business reviews with key stakeholders
  • Secure renewals and grow existing accounts
  • Gather and communicate customer feedback to internal teams
  • Create customer success stories and case studies
  • Act as the voice of the customer internally
  • Support sales as needed
  • Developing and reviewing policies, programs and procedures concerning customer relations and goods and services provided
  • Hold at least a Bachelor degree.
  • Proven experience (5+ years) in Customer Success within the AgTech industry.
  • Strong communication skills, both written and verbal, with the ability to communicate technical concepts to non-technical audiences.
  • Excellent interpersonal skills with a customer-focused mindset and the ability to build rapport and trust with customers.
  • Problem-solving and decision-making skills, with the ability to handle customer issues and escalations effectively.
  • Self-motivated and proactive with the ability to work independently and as part of a team in a fast-paced, dynamic environment.
#J-18808-Ljbffr

  • Customer Success Manager, Ag-Tech

    6 days ago

    Bundaberg, Queensland, Australia Good Company Vc Full time

    Customer Success Manager, Ag-TechSales and MarketingBundabergDescriptionAbout us:At BeeHero, we believe technology should do more than just make life easier; it should drive real-world impact.Our mission is to future-proof the global food supply through precision pollination.BeeHero is a data-driven company that has developed a unique platform leveraging...

  • Customer Success Manager, Ag-Tech

    3 weeks ago

    Bundaberg, Queensland, Australia BeeHero Full time

    About UsAt BeeHero, we believe technology should do more than just make life easier; it should drive real-world impact. Our mission is to future-proof the global food supply through precision pollination. BeeHero is a data-driven company that has developed a unique platform that leverages low-cost IoT sensors and artificial intelligence to collect and...

  • Aged Care Clinician

    4 days ago

    Bundaberg, Queensland, Australia beBeeCare Full time $80,000 - $110,000

    Job Opportunity This role offers a permanent position with opportunities for career growth and job stability. About the PositionThe successful candidate will be responsible for leading and mentoring a team of clinicians, working closely with the Service Manager to build and maintain a culture of success. Key Responsibilities• Develop and implement...

  • Customer Development Manager

    6 days ago

    Bundaberg, Queensland, Australia Napa Australia Full time

    Showcase your love for all things automotive & your sales skills, by providing exceptional sales & service experiences for our trade customers.Customer Development Manager – NAPANAPAis Australia and New Zealand's largest and newest name in automotive aftermarket parts.We're on an exciting journey to revolutionise the Australian automotive aftermarket...

  • Customer Development Manager

    6 days ago

    Bundaberg, Queensland, Australia Napa Australia Full time

    Showcase your love for all things automotive & your sales skills, by providing exceptional sales & service experiences for our trade customers.Customer Development Manager – NAPANAPA is Australia and New Zealand's largest and newest name in automotive aftermarket parts.We're on an exciting journey to revolutionise the Australian automotive aftermarket...

  • Customer Development Manager

    3 weeks ago

    Bundaberg, Queensland, Australia GPC Asia Pacific Full time

    Showcase your love for all things automotive & your sales skills, by providing exceptional sales & service experiences for our trade customers.Customer Development Manager – NAPANAPA is Australia and New Zealand's largest and newest name in automotive aftermarket parts. We're on an exciting journey to revolutionise the Australian automotive aftermarket...

  • Customer Development Manager

    4 days ago

    Bundaberg, Queensland, Australia GPC Asia Pacific Full time

    Showcase your love for all things automotive & your sales skills, by providing exceptional sales & service experiences for our trade customers.Customer Development Manager – NAPANAPA is Australia and New Zealand's largest and newest name in automotive aftermarket parts. We're on an exciting journey to revolutionise the Australian automotive aftermarket...

  • Client Care Representative

    4 days ago

    Bundaberg, Queensland, Australia Sonova AG Full time $60,000 - $80,000 per year

    Love interacting with people and providing 5-star customer service?Want to make a difference in people's lives?Looking for a role with purpose and potential?We have an exciting opportunity for a dedicated and hands-on customer service/admin professional at our hearing clinic in Bundaberg, QLD.You will play an important role within our business providing...

  • Aged Care Leadership Role

    3 days ago

    Bundaberg, Queensland, Australia beBeeCare Full time $90,000 - $120,000

    Lead Aged Care Clinician\We are seeking a highly skilled and experienced Registered Nurse to join our team as a Lead Aged Care Clinician. In this challenging and rewarding role, you will be responsible for leading and mentoring a team of clinicians in the delivery of exceptional care to our residents.\Key Responsibilities:\\Coordinate and promote a...

  • Care Leader in Aged Care

    4 days ago

    Bundaberg, Queensland, Australia beBeeCare Full time $96,000 - $124,000

    Job OverviewWe are seeking a highly skilled and experienced Registered Nurse to lead our care team. As the Care Manager, you will be responsible for coordinating and promoting a consultative and collaborative approach to resident care planning and quality management activities.This is a challenging and rewarding opportunity to share your clinical skills...