Continuous Improvement Lead

About Officeworks

At Officeworks we make bigger things happen. Our customers, our team, and our community are our heart and soul. And if our brilliant people have taught us anything, it is that we can do all kinds of incredible things, each and every day.

Fast paced. Innovative. Inspiring. With close to 10,000 team members and a national footprint of more than 173 retail stores Australia wide – we're focused on delivering a wide range, low price and great service. We're about inspiring new ideas and thinking outside the box. We're about kicking goals, having a laugh and pushing each other. We are about being rewarded and supported. We're about teaching a customer something new and supporting the community. We're about making a difference.

About The Role

Supporting the Officeworks' Supply Chain team, this key role will identify continuous improvement opportunities by creating and maintaining standardised processes for alignment and consistency. This role will drive and deliver optimal solutions for current and future networks and the implementation of policies, procedures and processes within Supply Chain. It will facilitate process improvement projects and training workshops to drive business outcomes and cultural change. It will provide reporting and analytics support for continuous improvement opportunities and become a subject matter expert in relation to continuous improvement within Officeworks.

• Help bring improvement programs to life from concept to execution.
• Influence senior stakeholders within Supply Chain, SC partners, and other business functions.
• Leverage your Lean, Six Sigma certification.

Key Areas Of Focus

• Lead at site level, value stream mapping and Kaizen events to eliminate waste, reduce complexity, and improve process flow.
• Monitor and manage site-wide 5S programs, ensuring consistent application of standards across all operational areas.
• Create a scheduled audit and review program for processes and initiatives implemented.
• Monitor and report the progress of CI activities throughout project implementation.
• Assist in developing and leading CI initiatives and programs for voice of floor.
• Maintain and improve analytical tools for the continuous improvement program.
• Maintain a CI KPI management dashboard for Supply Chain.
• Help facilitate change management and CI for all Supply Chain sites.

About You

Your Business or Supply Chain qualifications will include Continuous Improvement methodologies (Lean or Six Sigma). Engineering or Information Systems disciplines would be highly desirable. A minimum of 3 years' Supply Chain and/or Logistics experience supporting and delivering Continuous Improvement with a focus on Program Development & Delivery, Initiatives Planning & Execution and advanced Stakeholder Engagement will be valued.

Process mapping and documentation writing experience plus a background in bringing programs of work to life from concept to delivery within a medium to large retail, logistics or manufacturing organisation will be key to success in this exciting new role. A natural communicator, you enjoy engaging with stakeholders and can demonstrate solid experience in delivering workshops to develop business processes and gather requirements.

Highly organised, you take pride in your attention to detail, meeting deadlines and ability to think ahead and plan proactively. You enjoy the challenges of working within a dynamic and fast paced environment and can demonstrate a Continuous Improvement mindset.

Using a variety of systems in this role will require competency with SAP, MS Office – MS Excel, basic SQL, Power BI. Experience with Project Management tools such as Microsoft Planner and Microsoft Project will be highly regarded.

Benefits

• We're all about giving you the flexibility you need to keep things balanced to suit your individual needs.
• Enjoy generous discounts across Officeworks, Geeks2U, Bunnings, Kmart, Target and the wider Wesfarmers brands.
• Access to our Officeworks benefits program for exclusive discounts and perks across entertainment, travel, lifestyle, and health.
• Our Growing Families Policy supports team members during the exciting and challenging times of expanding their family.
• We prioritise safety, mental health and wellbeing, offering access to our Employee Assistance Program (EAP) as well as other ongoing programs.
• Our Flexible Public Holidays Policy supports those who observe cultural or religious holidays different from the standard public holidays in Australia.
• Take advantage of outstanding learning and development programs to support your career growth.
• Explore fantastic career opportunities across the broader Wesfarmers Group.

EEO Statement

At Officeworks, we operate best when our team represents the communities we serve. We proudly commit to providing a safe and supportive work environment for our team. We encourage applications from all candidates of all ages, cultures (including Aboriginal and Torres Strait Islander peoples), people with disabilities, and the LGBTQI+ community.

Job Details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Management and Manufacturing
• Industries: Retail

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