Current jobs related to Technical Account Manager - Sydney, New South Wales - Menlo Ventures
-
Technical Account Manager
4 weeks ago
Sydney, New South Wales, Australia Snowflake Full timeJoin to apply for the Technical Account Manager role at Snowflake4 days ago Be among the first 25 applicantsJoin to apply for the Technical Account Manager role at SnowflakeWhere Data Does More. Join the Snowflake team.Snowflake's Account 360 team is expanding We are looking for a Technical Account Manager to join our team.This role combines technical and...
-
Technical Account Manager
4 weeks ago
Sydney, New South Wales, Australia Snowflake Full timeJoin to apply for the Technical Account Manager role at Snowflake4 days ago Be among the first 25 applicantsJoin to apply for the Technical Account Manager role at SnowflakeWhere Data Does More. Join the Snowflake team.Snowflake's Account 360 team is expanding We are looking for a Technical Account Manager to join our team.This role combines technical and...
-
Technical Accounting Manager
5 days ago
Sydney, New South Wales, Australia Ofx Part timeJob DescriptionOFX is a leading financial operations company providing businesses and accounting firms with real-time financial control and visibility to do business anywhere in the world.With an innovative platform and 24/7 human support, OFX automates and simplifies doing business across borders, reducing risk and eliminating routine operational...
-
Technical Account Manager
2 days ago
Sydney, New South Wales, Australia KX Full timeOverviewKX is currently seeking a Technical Account Manager to join our Global Technical Account Management team. As a Technical Account Manager, you'll spend your time working directly with customers – understanding their environments and use cases, providing support and enablement to help them maximize their ROI in KX software, identifying where KX can...
-
Technical Account Manager
2 days ago
Sydney, New South Wales, Australia KX Full timeOverviewKX is currently seeking a Technical Account Manager to join our Global Technical Account Management team. As a Technical Account Manager, you'll spend your time working directly with customers – understanding their environments and use cases, providing support and enablement to help them maximize their ROI in KX software, identifying where KX can...
-
Technical Accounting Manager
2 weeks ago
Sydney, New South Wales, Australia OFX Full time $90,000 - $120,000 per yearJob Description OFX is a leading financial operations company providing businesses and accounting firms with real-time financial control and visibility to do business anywhere in the world. With an innovative platform and 24/7 human support, OFX automates and simplifies doing business across borders, reducing risk and eliminating routine operational tasks....
-
Technical Accounting Manager
6 days ago
Sydney, New South Wales, Australia OFX Part timeJob DescriptionOFX is a leading financial operations company providing businesses and accounting firms with real-time financial control and visibility to do business anywhere in the world. With an innovative platform and 24/7 human support, OFX automates and simplifies doing business across borders, reducing risk and eliminating routine operational tasks....
-
Technical Account Manager
4 weeks ago
Sydney, New South Wales, Australia Kaliba Full timeTechnical Account Manager Get AI-powered advice on this job and more exclusive features.Direct message the job poster from Kaliba Director at Kaliba - Helping software companies with their GTM, Professional Services & Technical hiring in APAC Technical Account Manager, ANZ | Enterprise Software | Cyber Security Looking for your next career adventure in the...
-
Technical Account Manager
4 weeks ago
Sydney, New South Wales, Australia Kaliba Full timeTechnical Account ManagerGet AI-powered advice on this job and more exclusive features.Direct message the job poster from KalibaDirector at Kaliba - Helping software companies with their GTM, Professional Services & Technical hiring in APACTechnical Account Manager, ANZ | Enterprise Software | Cyber Security Looking for your next career adventure in the...
-
Technical Account Manager
4 weeks ago
Sydney, New South Wales, Australia Kaliba Full timeTechnical Account ManagerGet AI-powered advice on this job and more exclusive features.Direct message the job poster from KalibaDirector at Kaliba - Helping software companies with their GTM, Professional Services & Technical hiring in APACTechnical Account Manager, ANZ | Enterprise Software | Cyber Security Looking for your next career adventure in the...
Technical Account Manager
1 month ago
Where Data Does More. Join the Snowflake team.
Snowflake's Account 360 team is expanding We are looking for a Technical Account Manager to join our team.
This role combines technical and commercial responsibilities. On the technical side, you will become the post-sales technical lead for your assigned customer's workloads running on Snowflake. You will also engage support and other cross-functional team members to expedite the resolution of customer issues, be proactive in educating customers post-production, and provide them with technical guidance. On the commercial side, you will work closely with the account team to drive growth for your assigned customer's use cases by engaging with stakeholders and developing actionable plans. This will require you to leverage your technical skills and expertise to engage and communicate effectively at all levels within an organization.
You possess a positive attitude and outlook and enjoy working with a high-performing, fast-paced team. You are results-oriented, leveraging data, metrics, and open feedback to make operational, tactical, and strategic decisions.
As a Technical Account Manager, you will:
Collaborate regularly with Sales Engineers and Solution Architects to identify strategies that enable customers to achieve their business goals and recommend these proactively to customers
Develop a deep understanding of your assigned customer's environment, use cases, and challenges and provide expert technical advice post-production
Develop, manage, and implement a strategy for efficient workload consumption
Work with Snowflake Product and Engineering teams to access new product features, private previews, and platform upgrade requirements
Act as the technical advisor for production workloads, often advising on multiple use cases within large, complex organizations
Monitor incoming cases for assigned customers and interpret issues and potential business impact to provide contextual technical guidance to the support engineers to expedite issue resolution
Utilize resources from Performance Engineering, Professional Services, Incident Management, and Support Engineering, while also engaging other specialized technical experts for tasks beyond your expertise
Willingness to travel regionally to customer locations, deliver on-site solutions, and build strong customer relationships
Our Ideal Technical Account Manager will have:
B.S. or M.S degree in Computer Science, Information Systems, Engineering, or equivalent practical experience
Hands-on experience with Python, SQL, or Scala
5+ years of experience managing enterprise customer relationships as a Technical Lead or Technical Account Manager or equivalent role
3+ years of experience working with AWS, Azure, GCP, and/or a private cloud environment
Experience in customer-facing roles such as solutions engineering, technical architecture, or data architecture consulting
Experience in one of the following industries: Retail/CG, Financial Services, Healthcare, Media & Advertising
Hands-on experience in database management, data engineering, and data science
Exposure to the partner ecosystem as it pertains to Snowflake solutions
Skilled in resolving complex escalations with senior customer executives
Excellent verbal, written, communication, and receptive listening skills
High levels of emotional intelligence (EQ), empathy, proactivity, and the ability to advocate for both customers and internal teams
Successful experience working, collaborating, and establishing relationships with leadership, colleagues, and clients
Excellent team player able to work with virtual and global cross-functional teams
Nice to Have:
Hands-on Snowflake experience is preferred
Snowflake, AWS, GCP, or Azure Cloud Certification(s) a plus
Snowflake SnowPro Core & Advanced Certification(s) preferred
Snowflake is growing fast, and we're scaling our team to help enable and accelerate our growth. We are looking for people who share our values, challenge ordinary thinking, and push the pace of innovation while building a future for themselves and Snowflake.
How do you want to make your impact?
For jobs located in the United States, please visit the job posting on the Snowflake Careers Site for salary and benefits information: careers.snowflake.com
#J-18808-Ljbffr