Senior Service Desk Analyst

3 weeks ago

Melbourne, Victoria, Australia NHP Full time
  • NHP are specialists in Electrical & Automation Products, Systems & Solutions
  • 100% Australian owned (Over 50 years of Electrical & Engineering excellence)
  • Local choice with the power of global partners
  • 17 branches throughout Australia & New Zealand
  • 15,000 stocked items; 75,000+ marked line items
  • Driven by a team of over 800 dedicated & committed employees
Who We Are:
  • NHP are specialists in Electrical & Automation Products, Systems & Solutions
  • 100% Australian owned (Over 50 years of Electrical & Engineering excellence)
  • Local choice with the power of global partners
  • 17 branches throughout Australia & New Zealand
  • 15,000 stocked items; 75,000+ marked line items
  • Driven by a team of over 800 dedicated & committed employees
"At NHP we recognise that our people determine the success of our business".

About the Role:
NHP have a unique opportunity for aSENIOR SERVICE DESK ANALYSTbased in our Richmond, Melbourne office. We are keen to find the right fit for this position and the team, and can offer excellent career and development opportunities to someone who has the right attitude, energy and enthusiasm.

Reporting tothe IT Operations Manager, your role will be responsible for providing first class technical support.

What you will bring to the role:
  • Diploma or Bachelor's Degree in Information Technology, Computer Science, or a related field.
  • Industry Certifications such as:
  • o ITIL Foundation (for IT service management best practices)
  • o Microsoft Certified: Modern Desktop Administrator Associate or other relevant Microsoft certifications
  • Experience with remote support tools and ticketing systems (e.g., ServiceNow, Jira, DevOps).
  • Familiarity with Active Directory, Group Policy, and basic scripting (e.g., PowerShell)
  • Experience with cloud services (e.g., Microsoft Azure, AWS) and virtualization technologies (e.g., VMware, Hyper-V).
In return, we will offer you:
  • Attractive salary package, including base salary, superannuation and bonus scheme
  • A great place to work – the word 'family' encompasses who we are and how we do business
  • A culture that encourages work / life fulfilment
  • Ongoing learning & development to meet your professional development needs
  • Access to an Employee Assistance Program for you and your family
  • Novated Leasing – options for salary packaging your car
  • Discounts on corporate health insurance with Bupa
  • Job security
NHP is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. As a company we are a proud partner with Southern Cross Kids' Camps (SCKC) & assist them in expanding their programs to make a difference in the lives of disadvantaged kids.

How to apply:

To be considered for this fantastic opportunity, simply apply via this advertisement. Or visit our careers page: www.nhp.com.au. To keep up to date with all things 'NHP' please connect with us on Linkedin https://www.linkedin.com/company/nhp-electrical-engineering-products-pty-ltd/Unlock job insights

Salary match Number of applicants Skills match

With over four decades of electrical and engineering industry excellence, and driven by a team of over 750 quality personnel, NHP Electrical Engineering Products Pty Ltd is a 100% Australian owned and operated market leader where the aim is simple – to be 'easy to do business with'.

NHP specialise in motor control, power distribution and automation systems, and with a total of 19 market categories, are able to offer the Australasian market the complete industrial electrical and automation solutions package. With 24 branches and 25 regional locations throughout Australia and New Zealand, our strong customer focus promises to meet any of your needs on time and within budget.

Source: This is an extract from the company's own website.

With over four decades of electrical and engineering industry excellence, and driven by a team of over 750 quality personnel, NHP Electrical Engineering Products Pty Ltd is a 100% Australian owned and operated market leader where the aim is simple – to be 'easy to do business with'.

NHP specialise in motor control, power distribution and automation systems, and with a total of 19 market categories, are able to offer the Australasian market the complete industrial electrical and automation solutions package. With 24 branches and 25 regional locations throughout Australia and New Zealand, our strong customer focus promises to meet any of your needs on time and within budget.

Source: This is an extract from the company's own website.

To help fast track investigation, please include here any other relevant details that prompted you to report this job ad as fraudulent / misleading / discriminatory.

What can I earn as a Service Desk Analyst

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