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Manager - Permission Systems
4 weeks ago
The Great Barrier Reef Marine Park Authority (the Reef Authority) is a Commonwealth non-corporate entity, and a statutory agency established by the Great Barrier Reef Marine Park Act 1975 (Marine Park Act), reporting to the Minister for the Environment and Water. Our objective is the long-term protection, ecologically sustainable use, understanding and enjoyment of the Great Barrier Reef for all Australians and the international community through the care and development of the Marine Park.
Townsville, QLD | Full-time | Non-ongoing until 17 July 2026
Base pay range
A$94,563.00/yr - A$106,775.00/yr
This range is provided by the Great Barrier Reef Marine Park Authority. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
What's the roleWe are seeking an experienced and forward-thinking Systems Manager to join our team. This position supports the Assistant Director Permission Systems and Compliance and the broader Environmental Assessment and Protection team with data systems management. It is responsible for the management and coordination of business system maintenance and improvements associated with the Reef Management platform and associated interfaces. The role includes quality assurance of data, data analysis and reporting, internal and external user support, troubleshooting and delivery of system enhancements.
The position also includes supervision, coaching and performance management of staff and will undertake processes required for collection and reconciliation of revenue associated with the environmental management charge and exercising a range of delegations relating to permissions and compliance. The role plays a key part in providing advice and accurate reports on revenue streams and visitation statistics.
Responsibilities- Lead system maintenance and enhancements for Reef Management platforms
- Ensure data quality, perform data analysis and provide reporting
- Provide internal and external user support and troubleshoot issues
- Deliver system enhancements and coordinate related projects
- Supervise, coach and manage staff performance
- Oversee revenue collection processes for the environmental management charge and related delegations
- Provide advice and accurate reports on revenue streams and visitation statistics
- A natural problem-solving mindset and commitment to seeing things through
- Strong written and verbal communication across all stakeholder levels
- Analytical thinking, attention to detail, and excellent organisational skills
- Ability to thrive under pressure and manage competing priorities
- Proficiency in Microsoft Excel, data visualization, and database interrogation
- Experience in supervising staff and driving continuous improvement
- Confidence in interpreting legislation and applying policy to system operations
- Location: Townsville, Queensland, Australia
- Employment type: Full-time
- Seniority level: Not Applicable
- Status: Non-ongoing until 17 July 2026
Ready to lead data systems that support Reef protection? If you're a strategic thinker with strong technical and leadership skills, we encourage you to apply today.
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