Senior Business Analyst

Direct message the job poster from Exclaim IT

IT and Digital Recruitment - Engagement Specialist at Exclaim IT

About the role

We are seeking an experienced and proactive Senior Business Analyst to support the delivery of a large-scale digital transformation program within a regulatory-focused organisation. This role will be key in shaping the analysis, documentation and delivery of requirements for a new case management system, ensuring business needs are met in a fast-paced Agile environment.

As part of a multidisciplinary team, you will collaborate with product managers, product owners, change analysts, developers, and testers to drive requirements gathering, business process alignment and solution design. This is a hands-on role requiring a natural communicator with strong problem-solving skills and the ability to build trusted relationships with diverse stakeholders.

Key Responsibilities

• Lead requirements definition and decomposition activities within an agile ICT program/project environment.
• Collaborate with stakeholders to gather, refine and document business requirements, ensuring alignment with program objectives.
• Produce high-quality business artefacts including Features, Epics, User Stories, process models, and use case documentation.
• Ensure requirements traceability, dependency mapping, and backlog management throughout the program lifecycle.
• Provide strategic and operational advice on business analysis practices and methodologies to support program delivery.
• Support and mentor product owners and delivery teams in Agile requirements gathering and analysis.
• Act as a trusted advisor to stakeholders, facilitating effective communication and balancing competing priorities.
• Contribute to testing and validation activities, ensuring business needs are clearly understood and met by technical teams.
• Foster a collaborative, innovative and positive team culture.

Skills and experience

• Demonstrated experience delivering business analysis activities in large ICT or transformation programs, ideally within an Agile environment.
• Strong skills in negotiation, facilitation and stakeholder engagement, including working with senior executives and delivery teams.
• Proven ability to manage backlog refinements and ensure high-quality User Stories and acceptance criteria.
• Experience applying a range of requirements analysis techniques, methodologies and tools, including UML, BPMN, journey mapping, and wireframing.
• Strong understanding of governance, traceability, and change management in relation to business requirements.
• Experience working with CRM or case management solutions.
• Excellent written and verbal communication skills, with the ability to translate complex business needs into clear, actionable requirements.
• Immediate availability or short notice period.
• Experience in digital transformation, business transformation or process re-design projects.
• Familiarity with design and workflow technologies such as Microsoft Dynamics 365 or JIRA.
• Background in the public sector or regulatory environments.
• Relevant Agile certifications or training.

For a confidential chat, please contact George via email at gwright@exclaim-it.com.au. We would be more than happy to provide you with additional information and assist in the application process.

Seniority level

• Seniority levelMid-Senior level

Employment type

• Employment typeContract

Job function

• Job functionInformation Technology
• IndustriesInformation Services and Technology, Information and Media

Referrals increase your chances of interviewing at Exclaim IT by 2x

Get notified about new Business Analyst jobs in Brisbane, Queensland, Australia.

South Brisbane, Queensland, Australia 4 days ago

Brisbane, Queensland, Australia 2 days ago

Brisbane, Queensland, Australia 5 days ago

Brisbane, Queensland, Australia 1 week ago

Brisbane, Queensland, Australia 4 days ago

Brisbane, Queensland, Australia 3 days ago

Brisbane, Queensland, Australia 3 days ago

Brisbane, Queensland, Australia 1 week ago

Brisbane, Queensland, Australia 5 days ago

Brisbane City, Queensland, Australia 1 week ago

Brisbane, Queensland, Australia 3 days ago

Brisbane, Queensland, Australia 1 week ago

Brisbane, Queensland, Australia 5 days ago

Brisbane, Queensland, Australia 1 week ago

Brisbane, Queensland, Australia 6 days ago

Brisbane, Queensland, Australia 6 days ago

Brisbane, Queensland, Australia 3 days ago

Business Analyst - Strategy & Transformation

Brisbane, Queensland, Australia 1 week ago

Brisbane, Queensland, Australia A$800.00-A$1,000.00 3 days ago

Brisbane, Queensland, Australia 2 weeks ago

Brisbane, Queensland, Australia A$140,000.00-A$160,000.00 1 week ago

Kenmore, Queensland, Australia 2 days ago

Brisbane, Queensland, Australia 3 days ago

Brisbane, Queensland, Australia 2 weeks ago

Brisbane, Queensland, Australia 1 week ago

Brisbane, Queensland, Australia 5 days ago

Brisbane, Queensland, Australia A$98,045.00-A$110,612.00 6 days ago

Brisbane, Queensland, Australia 3 weeks ago

Business Analyst - Early Childhood Education and Care

Brisbane, Queensland, Australia 2 weeks ago

Brisbane, Queensland, Australia 3 days ago

Business Analyst (Regulatory) - Fixed Term Contract

Brisbane, Queensland, Australia 3 weeks ago

Brisbane, Queensland, Australia 2 weeks ago

Brisbane, Queensland, Australia 2 weeks ago

Brisbane City, Queensland, Australia 2 days ago

We're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

#J-18808-Ljbffr

---