Assistant Store Manager

4 weeks ago

Melbourne, Victoria, Australia Brand Collective Full time

ABOUT SUPERDRY:

Superdry is a globally recognised fashion brand founded in 2003 in Cheltenham, England. Our story is rooted in blending British prep with Japanese-inspired graphics and vintage Americana styling. From classic to iconic, we revisit heritage pieces through a contemporary gaze. Our mission is to serve our diverse community through a premium brand that's focused on the future, leads with craft and celebrates culture.

ROLE IN A NUTSHELL:

We're on the lookout for an exceptional Assistant Store Manager to join our team at Superdry Chadstone. In this key leadership role, you'll support the Store Manager in running daily operations, lead a passionate team, and deliver an unforgettable customer experience in a fast-paced outlet environment.

WHAT YOU'LL BE DOING:

  • Supporting the Store Manager to lead and inspire a high-performing team
  • Creating a strong customer-first culture through exceptional service standards
  • Coaching and mentoring your team to achieve sales and KPI targets
  • Monitoring sales performance and identifying areas for improvement
  • Maintaining high visual merchandising standards and stock accuracy
  • Driving a proactive approach to loss prevention and minimising shrinkage
  • Promoting a safe and healthy workplace aligned with OH&S legislation

ABOUT YOU:

  • Previous experience as an Assistant Store Manager or senior Retail Sales Assistant
  • Experience in a high-volume or outlet retail environment is a bonus
  • Passionate about customer service and team development
  • Proven ability to drive KPIs and deliver commercial results
  • Strong skills in stock control and visual merchandising
  • Confident communicator with excellent time management
  • Motivated, adaptable, and always looking for ways to improve

JUST SOME PERKS WE OFFER:

  • Generous 50% discounts for you and your family across Brand Collective's brands – including Reebok, Hush Puppies, Elka Collective, Superdry and more
  • Exclusive additional discounts through our parent company LK Group – including Daniel's Donuts, Snooze, Hommey, and the NBL Store
  • Employee Assistance Program with free, confidential access to mental health support
  • Career progression opportunities and early access to internal job postings
  • Quarterly wardrobe allowance so you can proudly wear our brands to work
  • In-store incentives

READY TO MAKE AN IMPACT?

Apply now and bring your leadership and passion to life at Superdry Chadstone– where individuality, style and energy come together to create something truly special.

ABOUT BRAND COLLECTIVE:

Brand Collective is one of Australia's most prominent apparel, footwear & sport groups, operating our omnichannel offer across 300+ stores with over 3,000 team members, a comprehensive online business and an extensive wholesale network. Our portfolio ranges from iconic heritage to timeless contemporary, from street culture to considered craftsmanship, and from private label to international luxury fashion brands. We bring brands to life

At Brand Collective our customers come from all walks of life, and so do we We value diversity and inclusion in all forms, thus hire based on capability and performance. If you feel like your skills align with the role and company culture, apply today to bring brands to life

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