Buyer's Agent Manager

2 weeks ago

Sydney, New South Wales, Australia Aussie Full time
Overview

Location: Sydney, New South Wales, Australia.

Lead the future of property buying. Build and scale Australia's fastest‑growing Buyer's Agency.

About Us

For 30+ years, Aussie has helped 1.5 million Australians achieve homeownership. Today, we're also helping them find, buy, and own — not just with loans, but with buyer's agents. Backed by a trusted brand, award-winning support, and cutting-edge tech, we're now building the fastest growing Buyer's Agency in Australia.

Job Description

As Buyer's Agent Manager, you'll lead, grow, and elevate our Buyer's Agent (BA) network—setting the standard for advisory excellence, operational discipline, and customer outcomes. You'll turn a powerful demand engine (our national broker network) into an efficient, scalable, high‑performing BA operation.

What You'll Do
  • Build and lead a high‑performing Buyer's Agent team: Recruit, onboard, coach and inspire top talent; set clear standards and career paths.
  • Own performance and outcomes: Improve conversion, sales velocity, customer satisfaction and referral/retention; forecast, set targets and run cadence.
  • Operationalise excellence: Design playbooks, drive CRM hygiene, compliance and data‑driven decisions.
  • Integrate cross‑functionally: Work with Product, Data, Marketing, and Operations to lift capability and throughput.
  • Champion platform adoption: embed proprietary analytics and AI tools to surface pre‑market/off‑market opportunities and reduce admin.
  • Safeguard compliance: ensure state‑based licensing, risk controls and consistent customer‑first conduct.
QualificationsAbout You
  • Proven leader scaling Buyer's Agent teams or similar real estate/franchise/financial services sales teams across regions.
  • Licensing: Class 1 or 2 real estate license.
  • Commercial and data‑driven: pipeline management, forecasting, and KPI ownership; comfortable in CRM and analytics.
  • Coach and culture builder: you set the bar, give clear feedback, and develop people.
  • Change‑ready operator: you design processes, drive adoption and hold the line on standards.
  • Customer‑obsessed: you think in outcomes and long‑term relationships.
Why you'll love Lendi Group / Aussie
  • A vibrant, relaxed, yet professional culture.
  • Hybrid working that balances flexibility with real connection.
  • Holistic wellbeing: 24/7 medical, mental health and financial support.
  • Generous Parental Leave: 18–26 weeks for primary carers; up to 4 weeks for secondary carers.
  • Loyalty Leave: an extra week each year after 3 years' service.
  • Wellness and psychological safety initiatives.
  • Serious scale: national broker network, market‑leading brand equity and technology to amplify your impact.

Our culture is guided by three core values: We Are Stronger United; Act Like You Own It; Keep Home Loans Human. These values shape how we hire, build and win—together.

We're committed to a diverse and inclusive workplace. We believe teams that reflect the world around us deliver better ideas, stronger collaboration and a more engaging place to work.

Ready to lead?

If you're excited to help shape the future of property buying in Australia, we'd love to hear from you. Apply now with your CV and a brief note on your most impactful team‑building or scaling achievement.


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