Senior People

4 weeks ago

Melbourne, Victoria, Australia Chemist Warehouse (CW) Full time
Overview

With more than 20,000 employees across 550+ stores in Australia, Chemist Warehouse is Australia's largest and most recognised pharmacy group — and we're still growing. Following our merger with Sigma Healthcare, we're entering an exciting new chapter as an ASX-listed company, with expansion into New Zealand, Ireland, China, and beyond.

We're currently seeking a Senior People & Culture Advisor to join our national team. This role plays a key part in supporting our leaders and team members across the full employee lifecycle, with a strong focus on guiding complex workplace decisions, shaping a positive culture, and coaching leaders with confidence.

What You'll Be Doing
  • Reporting to our P&C Advisory Lead, deliver proactive, solutions-focused Employee Relations advice across stores, head office, and distribution centres.
  • Support leaders with end-to-end case management, performance concerns, and employee grievances.
  • Coach managers on best-practice processes — including investigations, disciplinary outcomes, and fair decision-making.
  • Act as a point of escalation and provide leadership to Advisors as needed.
  • Draft formal documentation and communications with precision and professionalism.
  • Interpret employment legislation, Modern Awards, EAs, and policies to ensure compliance and consistency.
  • Identify areas for improvement in ER practices and help drive cultural uplift across the business.
  • Champion fairness, employee engagement, and conflict resolution.
  • Travel occasionally (locally/interstate) to build relationships and provide in-person support where needed.
About You
  • We're looking for an experienced ER professional who thrives in a fast-paced, people-driven environment. You'll bring:
  • A degree in Human Resources, Business, Psychology or a related field.
  • Proven experience in Employee Relations and workplace dispute resolution.
  • Deep knowledge of Australian employment legislation and IR frameworks.
  • Excellent interpersonal and written communication skills.
  • Confidence in managing complex cases and influencing decision-makers.
  • A calm, fair, and commercially aware mindset.
  • Strong organisational skills with the ability to manage competing priorities.
  • Digital fluency with confidence using HR systems.
  • Experience in retail, pharmaceutical, or service-based industries (highly regarded).
What's On Offer?
  • A capable and collaborative national P&C team
  • Career development and internal mobility pathways
  • Discounts across all Chemist Warehouse Retail Group brands
  • Free flu vaccinations
  • Access to employee assistance and wellbeing programs

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